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FAQs

E-tickets

Q.

What is an Electronic ticket or e-ticket?

A.

An e-ticket is the electronic version of the conventional paper ticket. It is an electronic record kept in the airline’s reservations system.

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Q.

What are the benefits of an e-ticket?

A.

No worries about your ticket being lost or stolen as the eticket is stored in the airlines database. You can use the "Manage My Booking” and take a print of the itinerary receipt, if you have lost your original itinerary receipt.

The itinerary receipt is not a value document, whereas the paper ticket is. A paper ticket is subject to theft and loss, but the Itinerary Receipt is not and it does not matter if it is lost or stolen, since it can easily be replaced.

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Q.

What is the valid photo identification required to be carried with an eticket?

A.
Valid photo identification can be any of the following:
  • Passport - mandatory for all international travel
  • National Id’s for domestic travel - Driving license, Election photo identity card, Income tax PAN card, any official Government issued photo ID card
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You are visiting a travel partner of www.airindia.in.

This website is owned and operated by a third party and not under the control of Air India.

You will be entering an agreement directly with our partner. All further communication shall be directed to the email address and/or phone number provided by our partner.

Your queries/claims, if any arising out of your usage of the said website, should be directed solely to the owner of the website and Air India shall not be responsible and/or liable in that regard.

Continue

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