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You are visiting a travel partner of www.airindia.in.

This website is owned and operated by a third party and not under the control of Air India.

You will be entering an agreement directly with our partner. All further communication shall be directed to the email address and/or phone number provided by our partner.

Your queries/claims, if any arising out of your usage of the said website, should be directed solely to the owner of the website and Air India shall not be responsible and/or liable in that regard.

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FAQs

Flying Returns

Q.

What is the name of Air India’s frequent flyer program?

A.

Flying Returns.

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Q.

What is the advantage of my becoming a member of Flying Returns?

A.

You can avail privileges and earn miles each time you fly on a qualifying fare on any class or sector on the extensive network of Air India or airline alliance partners. What's more, you accumulate miles on select Air India marketed 'code - share' flights as well as on our non airline partners!

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Q.

What is the eligibility criterion for becoming a member in the program?

A.

Membership is open to individuals 12 and above years of age residing any country (unless participation in such programs is specifically prohibited by law in a country)

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Q.

Where are Flying Returns application forms available?

A.
Application forms are available at:
  • Member Service Centers (MSC) Offices at Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Singapore and Dubai.
  • Airport Extension Counters in Mumbai, Delhi, Chennai, Kolkata, Hyderabad and Bangalore.
  • On the website http://www.flyingreturns.co.in/Link Icon
  • Online enrolment is available on www.Airindia.in

Addresses, telephone numbers, email IDs and timings of all Member Service Centers Current members are requested to mention their Membership number in the subject line of their email, fax or correspondence to enable faster processing.

Member Service Centers - India
MSC – Mumbai

ICLP
501-505 Ascot Centre,
5th Floor, Sahar Road, Next to Hotel Hilton, Andheri East,
Mumbai 400099.
Phone : 022 - 61342251
Working Hours :
Mon to Sat : (09:30 to 17:30 hrs)
Lunch Break : (13:00 to 14:00 hrs)

Member Service Centers - International
Air India - Bangkok ( for Thailand Residents )

SS Travel Service 10/12-13 Convent Road,
Bangkok.
Tel : +66-2235-1195
Fax : +66-2631-0340
Email : aibangkok@flyingreturns.co.in
Working Hours :
Mon to Fri : 08:30 to 17:30 hrs
Sat and Public Holidays : (09:00 to 13:00 hrs)

Air India - Colombo ( for Sri Lanka Residents )
Indian Airlines Ltd. 4 Bristol Complex Bristol Street,
Colombo 1 , Sri Lanka.
Tel : +94-11-2323987
Fax : +94-11-2445534
Email : ialcolombo@flyingreturns.co.in
Working Hours :
Mon to Fri : 09:00 to 17:00 hrs
Sat : 09:00 to 13:00 hrs

Air India - Dhaka (for Bangladesh Residents)

Indian Airlines Ltd.
195 Motijheel C/A, Sena Kalyan Bhavan (12th floor) Suite 1202,
Dhaka 1000 , Bangladesh.
Tel : +88-02-9555915 / 9557813
Fax : +88-02-9569027
Email : ialdhaka@flyingreturns.co.in
Working Hours :
Mon to Sun : 09:30 to 16:30 hrs

Air India - Hong Kong (for Hong Kong Residents)

Air India, Unit 4401, 44/F
Hopewell Centre, 183 Queen's Road East Wanchai,
Hong Kong.
Tel : +852 2522-4772 (Sales) / +852 2522-1176 (Reservations)
Fax : +852 2868-0132 / +852 2522-2261
Email : mschongkong@flyingreturns.co.in,salesai@netvigator.com (Sales) ,restktai@flyairindia.com.hk (Reservations)
Working Hours :
Sales
Mon to Fri : 09:00 to 17:30 hrs
Lunch Break : 13:00 to 14:00 hrs
Reservations
Mon to Fri : 09:00 to 17:00 hrs
Sat : (09:00 to 13:00 hrs)
No Lunch Break

Air India - Kathmandu (for Nepal Residents)

Indian Airlines Ltd.
Hattisar, Kamal Pokhari PO Box 300,
Kathmandu 1 , Nepal
Tel : +97-71-4410906
Fax : +97-71-4419649
Email : ialkathmandu@flyingreturns.co.in
Working Hours :
Sun to Fri : 09:30 to 16:45 hrs
Lunch Break : 13:15 to 14:00 hrs

MSC - London (for UK residents)

Air India, Great West House,
Great West Road, Brentford, Middlesex TW8 9DF
Tel : +44-20-8745-1062
Fax : +44-20-8745-1059
Email : msclondon@flyingreturns.co.in ,flyingreturns@btinternet.com
Working Hours :
Mon to Fri : 09:00 to 17:30 hrs
Lunch break : 13:00 to 14:00 hrs

MSC - New York (for USA / Canada Residents)

F.D.R. Station, P.O. Box 1708
New York, NY 10150.
Phone : 1-800-205-2800, 1-800-223-7776
Fax : 1- 212-407-1415
Email : mscnewyork@flyingreturns.co.in ,flyingreturns@airindiausa.com
Working Hours :
Mon to Fri : 09:00 to 17:00 hrs
Lunch break : 13:00 to 14:00 hrs

Air India - Osaka

Kokusai Bldg,
3F, 3-13 Azuchimachi, 2-Chrome Chuo-ku,
Osaka 541 0052.
Phone : 06-6264-1781
Fax : 06-6264-5998
E-mail : drmaiosa@w7.dion.ne.jp
Working Hours :
Mon to Fri (Except Holiday): 09:00 to 12:00 & 13:00 to 17:30 hrs
Lunch Break: 12:00 – 13:00 hrs

Air India - Shanghai (for China Residents)

1008/1009 (P)Kerry Centre,
1515 Nanjin G West, Shanghai,
P. R. China.
Tel : 008621 2598 5698
Fax : 008621 5298 6798
Email : r.jain@airindia-china.com
Working Hours :
Mon to Fri : 09:00 to 17:30 hrs
Lunch Break : 12:00 to 13:00 hrs

MSC - Sharjah

P. O. Box 1477
Sharjah, UAE.
Tel: 06 55 04849
Fax: 06 55 04948
Email : flyret@eim.ae
Working Hours :
Sun to Thu: 09:00 to 17:00 hrs

MSC - Singapore (for Indonesia / Malaysia / Singapore Residents)

152 Beach Road
#04-05 The Gateway (EAST)
Singapore 189721.
Tel : + 65-6221-4909
Fax : + 65-6225-1559
Email : krraji@airindiasin.com.sg
Working Hours :
Mon to Fri : 09:00 to 17:00 hrs
Lunch Break : (13:00 to 14:00 hrs)

Air India - Tokyo

The Imperial Hotel Tower
11th Floor, 1-1-1 Uchisaiwaicho,
Chiyoda-Ku
Tokyo 100 0011.
Tel : +81-3-5157 5593
Fax : +81-3-3508 0265
E-mail : airindia-sales@mb.point.ne.jp
Working Hours :
Mon to Fri : 09:00 to 17:30 hrs
Lunch Break : 12:00 to 13:00 hrs

How should I enter my name on the enrolment form?

Your name should be entered exactly as it appears on your driving license, passport, PAN Card or Voters ID Card.

How can I earn miles?

To ensure you receive mileage credit, please provide your Flying Returns membership number for each reservation. Also you may present your Flying Returns membership card when you check - in at the airport. You must ensure that the ticket is issued in exactly the same manner in which the name appears on your Membership Card. Miles are credited only after a member has actually completed travel and not immediately after check - in. Members are not entitled to Miles for tickets purchased but not used. No Miles will be credited in respect of flights undertaken on redemption of Awards under Flying Returns. In the event of any upgradation of the ticket, Miles will be credited for the class of travel in which the Member was ticketed and not for the upgraded class of travel.

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You are visiting a travel partner of www.airindia.in.

This website is owned and operated by a third party and not under the control of Air India.

You will be entering an agreement directly with our partner. All further communication shall be directed to the email address and/or phone number provided by our partner.

Your queries/claims, if any arising out of your usage of the said website, should be directed solely to the owner of the website and Air India shall not be responsible and/or liable in that regard.

Continue

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