Policy details and changes

Understand your policy

You can read the domestic policy wording here:  

You can read the international policy wording here:  

Policy wordings of opted benefits alone, as specified in the certificate of insurance, shall be applicable and must be read in conjunction with your certificate of insurance.

You can write to Tata AIG’s customer service at customersupport@tataaig.com to request a change of dates. 

To add a nominee to your insurance policy, you may get in touch with Tata AIG Customer Care:

Toll-Free No.: 1800-266-7780 

email: customersupport@tataaig.com 

Claim will be payable only if there is a trip as per the policy wording. Policy wordings of opted benefits, as specified in this certificate of insurance alone, shall be applicable and must be read in conjunction with this certificate of insurance. 

To request the cancellation of your certificate of insurance, you can call Air India’s customer service team at 0124-264-1407 or 020-2623-1407

You can cancel your certificate any time before the commencement of the trip, provided there is no claim lodged under the certificate of insurance. 

If you cancel the certificate before the commencement of your trip, you will get a refund, subject to there being no claim lodged under the certificate of insurance.