Partner Offers - Citi Credit Cards

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Convert Citi reward points into Flying Returns points


Convert your Citi reward points into Flying Returns points

If you’re a Citi cardholder and a Flying Returns member, unlock the opportunity to maximise your travel benefits on Air India. You can now convert your Citi reward points into Flying Returns points to earn upgrades and reward flights faster.

Offer overview


Check eligibility and conversion rate for eligible Citi credit cards 


Call Citi customer care at 1860 210 2484 to request points transfer


Converted points will be credited into your Flying Returns account within four working days.

Convert now. Fly more.

Citi reward points can now help you upgrade your cabin class or earn reward flights. The following Citi credit cards are eligible for the Flying Returns points conversion programme.

Eligible Citi credit cardsMinimum Citi reward points required for conversionCiti reward pointsFlying Returns points
Citi Prestige

250 points

1 point

4 points

Citi Rewards

100 points

1 point

0.75 points

IndianOil Citi Credit Card

100 points

1 point

0.75 points

Citi Ultima100 points1 point

0.66 points

Citi Corporate/Business100 points1 point

0.66 points

Citi PremierMiles100 points1 point0.50 points


Here’s an example: If you’re 350 Flying Returns points shy of a business class upgrade and you have 550 reward points in your Citi Rewards credit card account, you can convert 480 Citi reward points into Flying Returns points and get yourself the upgrade. It's that easy.

Pro tip: Initiate your conversion request early. It takes up to four working days for points to appear in your Flying Returns account.

You’re just a phone call away

Call CitiPhone at 1860 210 2484 anytime 24x7 to convert your Citi reward points into Flying Returns points. Customers outside India can dial +91 22 4955 2484 to reach Citi’s customer care team.

About Citi

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our leadership principles – we take ownership, deliver with pride, and succeed together.

Terms and Conditions 

  • Upon redemption, the reward points thus claimed will be automatically deducted from the accumulated points balance in the Citi card member's account.
  • Customers can transfer Citi reward points only to their own Flying Returns account. Points transfer to any other Flying Returns account is not permitted.
  • Citi and Air India reserve the right to extend or terminate this program without prior notice.
  • A card member cannot transfer points to another member or another credit card account.
  • Once Citi reward points are converted into Flying Returns points, the transaction cannot be reversed or cancelled. 
  • The terms and conditions of this offer shall be governed by the laws of India.
  • Any dispute arising out of this offer shall be subject to the exclusive jurisdiction of competent courts in Mumbai.
  • A minimum of 100 Citi reward points is required for this redemption. 250 points are required for Citi Prestige cardholders.
  • A maximum of 5 conversion redemptions can be completed in a single day.
  • A maximum of 2,00,000 Citi reward points can be converted in a single day.
  • Up to 4 working days are required from the day of raising the request for converted points to reflect in your Flying Returns account.
  • For terms and conditions regarding redemption/transfer of Citi reward points towards Flying Returns points click here.
  • All Air India and Flying Returns terms and conditions apply. Click here for a detailed version.
  • For detailed terms and conditions for Citi reward redemption click here

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Join Flying Returns 

Earn Seat Upgrades
Earn Award Tickets
Share Flying Returns Points with Family