BID & UPGRADE

When will my credit card be debited for the upgrade?

In the event the Airline accepts your Offer, your credit card shall be charged the full amount immediately upon acceptance, and the Airline will issue an Upgrade to each passenger included in your original flight booking. You will receive an updated travel itinerary highlighting thenew cabin of service. The total amount charged will include all applicable pre-payable taxes and fees (if any) for the Upgrade. The total amount that you must pay to us will be disclosed to you prior to you submitting your Offer. If you are not awarded the upgrade, your card will not be debited.

Can I pay with two different credit cards?

No, each bid the passenger submits can only be paid for using one credit card.

Why was an authorization request placed against my credit card?

Upon submission of your offer, an authorization request will be made against your credit card. This step is part of the validation process, and your credit card will not be charged the request amount.

Can I pay using Miles?

Payment is possible only using credit card.

I have placed a bid, but I’d like to use a different card. Is that possible?

You need to cancel your current bid first if it is still inside the offer deadline window. Once you cancel the bid, you’ll be able to submit a new offer using your preferred card.

If your offer has been accepted but the card authorization fails, you’ll receive an email with a link to enter your new card details.