Mumbai International Airport

Airport Information for Mumbai

Air India’s domestic and international flights will operate from terminal 2 effective 01 October 2015.

Departure Information

Airport Ticketing OfficeCheck-in CountersCheck-in Time
Air India’s ticketing counter is at Terminal 2, departure level 4, near gates 4 and 5.Air India’s check-in counters are at aisle E for domestic flights and F for international flights. First, Executive, and Star Gold passengers have their own check-in counters.For domestic flights: Guests are encouraged to report at least two hours before the departure time to avoid delay due to congestion at security checkpoints. Check-in counters close 60 minutes before departure time for all classes of travellers.


For international flights: Check-in counters will open four hours before departure time. Check-in counters close 60 minutes before departure time for all classes of travellers.


Arrival InformationTransit InformationMinimum Connecting Time
Travellers can collect their baggage in the arrival hall. There is a Baggage Services Desk at the arrival hall to help travellers with anything baggage related.Transit area is at level 2 of the terminal building.


Air India’s transfer desk on level 2 is open for travellers 24/7.
Domestic to domestic: 1 hour
Domestic to international: 1 hour 30 minutes
International To domestic: 2 hours


Airport TransferAirport FacilitiesAirport Lounge
Travellers can use the inter-terminal coach which is free and operates every half an hour.


Travellers can book prepaid taxis and limos at the airport. Private taxis are also available outside the airport.
Enjoy a fuss-free journey with a wide range of services at the airport.
  • Free baggage trolleys
  • Baby strollers
  • Childcare rooms
  • Currency exchange
  • Banks and ATMs
  • Lounges
  • Free Wi-Fi
  • International sim cards
  • Baggage wrapping
  • Prayer/meditation rooms
  • Parking facilitie
  • Transit hotel
  • Food and beverages
  • Postal services
  • Smoking area
  • Washrooms
Travellers in flying in select classes can visit the domestic lounge at level 3 and the international lounge at level 3 and 4 and enjoy these services 24/7:
  • Comfortable seating
  • Hot food
  • Snacks
  • Cookies
  • Salad bar
  • Freshly brewed coffee/tea
  • Fine collection of drinks 
  • Newspapers and magazines
Access to: Air India’s first class, business class, Golden Edge Club and The Maharajah Club members.
Note: Travellers can spend up to 4 hours in the lounge before their boarding time.