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Airport Information for Mumbai
Air India’s domestic and international flights will operate from terminal 2 effective 01 October 2015.
Departure Information
| Airport Ticketing Office | Check-in Counters | Check-in Time |
|---|---|---|
| Air India’s ticketing counter is at Terminal 2, departure level 4, near gates 4 and 5. | Air India’s check-in counters are at aisle E for domestic flights and F for international flights. First, Executive, and Star Gold passengers have their own check-in counters. | For domestic flights: Guests are encouraged to report at least two hours before the departure time to avoid delay due to congestion at security checkpoints. Check-in counters close 60 minutes before departure time for all classes of travellers. For international flights: Check-in counters will open four hours before departure time. Check-in counters close 60 minutes before departure time for all classes of travellers. |
| Arrival Information | Transit Information | Minimum Connecting Time |
|---|---|---|
| Travellers can collect their baggage in the arrival hall. There is a Baggage Services Desk at the arrival hall to help travellers with anything baggage related. | Transit area is at level 2 of the terminal building. Air India’s transfer desk on level 2 is open for travellers 24/7. | Domestic to domestic: 1 hour Domestic to international: 1 hour 30 minutes International To domestic: 2 hours |
| Airport Transfer | Airport Facilities | Airport Lounge |
|---|---|---|
| Travellers can use the inter-terminal coach which is free and operates every half an hour. Travellers can book prepaid taxis and limos at the airport. Private taxis are also available outside the airport. | Enjoy a fuss-free journey with a wide range of services at the airport.
| Travellers in flying in select classes can visit the domestic lounge at level 3 and the international lounge at level 3 and 4 and enjoy these services 24/7:
Note: Travellers can spend up to 4 hours in the lounge before their boarding time. |