airport-information

Suvarnabhumi Airport

Airport Information for Bangkok

Transit Information

The transfer desk is at West Zone, 1 Concourse D. 
Day rooms with applicable charges are also at hand.

 

Minimum Connecting Time

Domestic to domestic: 1 hour 15 minutes
Domestic to international: 1 hour 15 minutes
International to domestic: 1 hour 15 minutes
International to international: 1 hour 15 minutes

 

Airport Transfer

  • Don Muang Airport from Suvarnabhumi Airport: Buses are available at gate 3 on the 2nd floor of the passenger terminal.
  • Suvarnabhumi Airport from Don Muang Airport: Passengers can board the bus from the first floor of the passenger terminal at Don Muang Airport and will be dropped at gate 5 on the fourth floor of Suvarnabhumi Airport. 
  • Free shuttle services are also available upon presenting the itinerary.
  • Buses ply in both directions from 0500 hours till midnight. 

 

Customs Allowance

Customs allows for:

  • One liquor bottle 
  • Two cartons of cigarettes

Taxes and duties are applicable if: 

  • If the quantity exceeds the permitted limit or the total value is over 10,000 baht for personal use.
  • If the quantity exceeds the permitted limit or the total value is over 80,000 baht for commercial use.

 

 

Airport Facilities

Hotel

Download centreLost and found centre   Service centre         Currency-exchange-travel-insuranceFree services
  • Novotel Suvarnabhumi Airport Hotel
  • Suvarnabhumi Newsletter
  • General information documents
  • Lost and found 
  • One Stop Service Centre (SOS)
  • Information counter
  • Telephone directory
  • VAT refunds
  • Mobile phone services
  • Luggage storage services
  • Prayer room
  • Smoking room
  • Postal service
  • Electric car service (buggy)
  • Bank and currency exchange
  • Wi-Fi "AOT Free Wi-Fi By True"
  • Free internet service
  • Transfer passenger lounges
  • Wheelchairs
  • Playground
  • Recreational areas
  • Restaurants
  • Pharmacy
  • Shops
  • Medical facilities

 

Check-in Counter 
  • Air India check-in counters at row W.
  • If you are travelling with oversized baggage, please drop it at Y4.

 

Airport Lounge

Start your journey in style and relax at the Louis Tavern Lounge before you embark on your trip.

LocationAvailable for Access toFacilities available Operating hours:
  • Concourse A - Level 3 (first & business class)
  • Concourse C - Level 3 (first class)
  • Concourse F - Level 3 (business class)
  • Concourse G - Level 3 (first class)
  • Concourse G - Level 4 (first class)
  • Concourse G - Level 3 (business class)
  • First class 
  • Business class 
  • The Maharajah Club members
  • Air India Gold Card Members
  • All gates for departure 
  • Transfer check-in counters 
  • Transit passengers
  • Free magazines and newspapers
  • Free Wi-Fi
  • Snacks
  • Soft and hard drinks
  • 24 hours