Redeem Your Gift Card
Use your Air India Gift Card towards flights and eligible add-ons when booking on the Air India website or app.
REDEEM YOUR AIR INDIA GIFT CARD
Have a gift card? Here is how you can redeem it:
Use the widget above to search for flights to your destination.
After selecting your desired flight, head to the payments page.
Select ‘Use Air India Wallet/ Gift Cards/ Vouchers’
dropdown.
Under the ‘Use’ dropdown, select the ‘Gift Cards/Vouchers’ option.
Enter the ‘Gift card voucher number’ and ‘Pin’ received by you.
Click on ‘Apply’ and your gift card will be applied if valid.
Frequently Asked Questions
Here is how you can redeem your gift card:
- On the Air India website or app, search and select the flight you are interested in.
- On the payments page, under the ‘Select your payment method’, select ‘Use Air India Wallet/ Gift Cards/ Voucher’.
- In the ‘Use’ dropdown, select ‘Gift Cards/Vouchers’.
- Enter the gift card number and security code/ pin that you must have received on email.
- Click on apply.
A few things to note:
- If the booking amount equals or exceeds the available credit on the Gift Card, the Gift Card will be fully used until it has no remaining value.
- If your Gift Card amount is lower than the booking amount, you can make up the difference by paying the additional amount using any credit card accepted by Air India on the Air India website or mobile app.
- Gift Card cannot be clubbed with any other form of payment if redemption is being done through the Air India Contact Centre.
No, Air India Gift Card can be used to pay for Air India flight tickets and additional products or services offered by Air India, such as, seats and prepaid baggage.
You will receive a confirmation email with all the details once the purchase is complete. You can also check the order status here.
You can check your Gift Card balance anytime on our customer portal.
Gift Cards cannot be recharged, but you can buy a new one at any time!
Using the Gift Card partially depends on the Gift Card. Some Gift Cards can be redeemed only once, while others can be redeemed multiple times until the balance goes to zero. In case the value of the purchase exceeds the value of the Gift Card, the difference shall be paid by the bearer. No refunds or credit note shall be issued for the unused part of the Gift Card.
The validity period varies and depends on the type of gift card. To check the validity period, please refer to the email sent to you with the gift card details.
You can only redeem the Gift Card on Air India website or Air India mobile app.
Air India Gift Card can only be bought and redeemed in INR.
The Air India Gift Card can only be used when booking through the Air India website or the Air India mobile app
Yes, the redemption of an Air India Gift Card is applicable on interline and codeshare journeys.
Yes, you can buy add-on and ancillary services (except travel insurance, upgrades or any goods and/or services offered by any third-party other than Air India) with the Gift Card, as long as such add-on and ancillary service is offered by Air India on Air India website or Air India mobile app.