Customer Support Portal

Existing Cases Looking for an update on an existing case?
Check Case Status Here

Submit a question or feedback

Do you have inquiries about your travel plans or feedback to share? Kindly select a category to begin. Your input will assist us in directing your request to a suitable customer support executive. Please note that Air India does not have a dedicated email ID/ address for customer support services at the moment.

Refunds Refunds
Baggage Baggage
Maharaja Club Maharaja Club
Registered Customer Registered Customer
Airport Services Airport Services
Booking Booking
Name Correction
Travel Guidelines Travel Guidelines
Flight Disruption Flight Disruption
Flight Status Flight Status
Feedback Feedback

MORE POPULAR FLIGHTS