Note: This service is available only for eligible passengers whose flights have been disrupted and who have been assigned hotel accommodation and/or transportation by Air India.
Hotel and Transportation
We apologise for the disruption to your travel plans and appreciate your patience. Please find your hotel accommodation and transportation details below.
Frequently Asked Questions (FAQs)
This message may appear if the entered PNR and Last Name do not match the booking records or if no accommodation or transportation has been assigned to the booking. We recommend you verify the details entered and try again.
The Hotel Details section displays:
- Hotel name and rating
- Address
- Check-in details
- Contact number
- Room allocation per passenger
The Transportation Details section displays:
- Transportation type
- Vehicle details
- Driver details
- Pickup location and time
- Drop-off location
- Passenger details
Yes. Once the booking details are displayed, select Download Details to download a PDF containing the complete hotel accommodation and transportation information.