We have outlined all the details you may need to plan your journey better when travelling with a personal electric mobility aid.
Travel requirements
- We request you to fill out the Battery Powered Wheelchair Information Form and submit it to the concerned department under the Airport Services - Health and Medical Assistance tab at least 48 hours before your departure.
- Carry a copy of your completed form and keep it handy at the airport for ease of verification.
- We advise arriving at the airport three hours ahead of your flight for a smooth check-in experience.
Note: The carriage of electric wheelchairs is subject to DGCA Regulations on the Carriage of Dangerous Goods and must comply with IATA Dangerous Goods Regulations (DGR).
Regulations of carriage of electric wheelchairs
Before travelling with your own electric mobility aid, we recommend reviewing the guidelines specific to your wheelchair’s battery type.
| Wheelchair / Mobility aid battery type | Regulation and requirements |
|---|---|
| Non-spillable wet, nickel-metal hydride, or dry battery(ies) |
|
| Lithium-ion battery(ies) – Design of the wheelchair provides adequate protection for the battery(ies). |
|
| Removable Lithium-ion battery(ies) – Design of the wheelchair does not provide adequate protection for the battery(ies) |
|
| Spillable Battery(ies) | We do not permit mobility aids with spillable batteries. |
Need to carry your electric wheelchair till the gate?
Based on the airport security procedures and the availability of equipment like ramps or overhead lifts, our staff will try to accommodate your electric mobility aid up to the aircraft. Once you have been onboarded, your electric wheelchair will be loaded into the aircraft hold.
On Arrival, we will try to return your wheelchair at the gate. If we are unable to do so due to operational procedures, we will make sure that there is wheelchair available to assist you till the baggage claim area.