1.How do I earn Maharaja Points on Air India Express flights?
You can earn Maharaja Points on eligible Air India Express flights by adding your Maharaja Club ID at the time of booking or later through the Manage My Booking section or web check-in prior to travel. Maharaja Points are earned on eligible base fares, excluding Fuel Surcharge (YQ) and other applicable charges.
2. How can I redeem the Maharaja Points that I earn on Air India Express?
You can redeem the Maharaja Points you have accumulated to book Award Flights on Air India, Air India Express, and 25 Star Alliance Partner Airlines by logging in to your Maharaja Club account through the Air India website or app, or by contacting the Customer Support Team.
3. Will I earn website/mobile app booking bonus on Air India Express flight?
Yes, you will earn an additional 2 Maharaja Points for every ₹100 spent when you book directly through the official Air India or Air India Express website or app. Please note that this bonus does not apply to Air India Express codeshare flights.
4. Will Maharaja Club Tier Benefits be applicable on Air India Express Award Flights?
Tier benefits will be extended across Air India Express flights in phases over the coming months. However, lounge access will remain available exclusively on Air India flights.
5. Can I redeem Complimentary Ticket Vouchers on Air India Express flights?
Yes. Complimentary Ticket Vouchers can be redeemed on Air India Express flights. The same Terms and Conditions as applicable on Air India flights shall apply.
6. Can I use Maharaja Points or One-Class upgrade voucher to upgrade my Air India Express flight?
No, Maharaja Points and One-Class Upgrade Vouchers cannot be used to upgrade Air India Express-operated or Air India Express codeshare flights.
7. Can I change the Maharaja Club ID in my Air India Express booking after it has been added?
No. Once a Maharaja Club ID is linked to your booking, it cannot be changed or replaced with a different ID.
8. Can I earn Maharaja Points on both Cash and Cash + Points bookings on Air India Express?
No. Maharaja Points on Air India Express flights can currently be earned only on eligible cash bookings.
9. Can I earn points or miles for another loyalty programme on Air India Express flights?
No. Air India Express is not a member of the Star Alliance network. Only Maharaja Points can currently be earned on eligible Air India Express flights.
10. Who should I contact for support related to my Air India Express booking or Maharaja Points?
For Maharaja Club account queries, you may reach out to the Air India Customer Support Team
For ticketing or operational issues on Air India Express flights, please reach out to the Air India Express customer support team.
