Important Update - Air India Group: 05 March 2026

With the airspaces over Saudi Arabia and Oman remaining open and assessed as safe for operations, Air India and Air India Express have resumed services to and from Jeddah and Muscat.

The following scheduled flights are planned to operate on 5^th / 6^th March 2026:

Due to the continuing airspace closures over multiple other countries in the West Asian region,
Air India group’s scheduled operations to and from other points in West Asia remain suspended until 10 March 2026.

However, in addition to the above-listed scheduled services, Air India and Air India Express would operate the following additional ad-hoc special flights to and from Dubai, Muscat and Ras Al Khaimah on 5, 6 March to assist in bringing stranded travellers home to India, subject to the availability of slots and other prevailing conditions at the respective point of departure at the time. These flights are being operated with the requisite permissions from the relevant regulatory authorities in India, Oman, and the United Arab Emirates, following comprehensive assessments of the prevailing conditions across multiple parameters, including safety, security, and operational feasibility. As these special flights are intended primarily to assist stranded travellers, priority will be given to guests holding existing bookings with either carrier. 

Air India guests booked to travel from any point in the West Asia region (with tickets issued until 4 March 2026 and originally planned travel between 28 February and 8 March 2026) can conveniently rebook their flights to India on a future date within one month of originally intended travel date without any additional charges or otherwise applicable fare difference.

Air India guests are advised to raise their rebooking or cancellation requests on the airline’s website at http://airindia.com or contact the 24x7 customer support hotline at +911169329333 or +911169329999.

Air India Express guests booked to travel from any station in the UAE can conveniently rebook their flights without additional charges on Air India Express' additional commercial flights operating from any UAE station to any destination in India.

Example:
A guest with an active booking on a cancelled Dubai – Jaipur flight can now move their booking to a Ras Al Khaimah – Delhi flight at no extra cost.

Air India and Air India Express are proactively reaching out to impacted guests using the mobile numbers registered with the airline to provide rebooking options. Guests are requested to ensure their current and active mobile numbers are updated with the airline to receive these important notifications.

AIX Guests with active bookings can also rebook their flights through our AI‑powered digital assistant Tia, available on WhatsApp at +91 63600 12345.

Air India group is exploring every opportunity to operate other additional ad-hoc flights to and from destinations in West Asia.

Air India’s services to Europe (including the United Kingdom) and North America are operating as scheduled since 2 March 2026. These flights are being operated using alternative routings using available and safe airspaces over Oman, Saudi Arabia, Egypt in the West Asia region to fly further westward towards Europe and North America. Even though this adds to the total flying times and makes operations more complex, this alternative routing is safe, secure, and is approved by regulators. In light of the extended routing in the current circumstances, flights from India to North America are making technical stops at Rome (Fiumicino) or Vienna before continuing to the respective destinations.

List of West Asia routes on which Air India or Air India Express operations remain suspended until further notice: