Carriage of Pets

Travelling with pets

carriage-with-pets

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Our Guidelines

Reminder list for carrying pets on domestic flights

  • Small pets like cats, dogs, and birds are welcome on domestic flights. However, it is essential to note that approval from the flight commander is required before we can permit your pet to travel with us.
  • Carrying your furry or feathered companion is at your own risk. 
  • You must carry a valid health and rabies vaccination certificate with you. 
  • The pet needs to be in a soft, ventilated bag or kennel (in the case of a dog) not exceeding 46 cm/18 in x 46 cm/18 in x 30 cm/12 in.
  • The carriage of your pet in the cabin or the cargo hold depends on their weight:
    • They can travel in the cabin if the weight is under 5 kg/11 lb. 
    • They can travel in the checked-in baggage hold if the weight is over 5kg/11 lb but under 32 kg/70 lb. 
    • If the weight is over 32 kg/70 lb, they must be carried as cargo.
  • Your pet must be at least eight weeks old to travel. We do not allow pregnant pets to travel with us to ensure their safety.
  • We allow only two pets in the cabin per flight.
  • We would love to know your pet's name, and for safety reasons, label each pet's kennel, bag, or cage with its name and place a moisture-absorbent mat at the base.
  • Pets are not allowed to be seated on the passenger seat and require a ticket. 

How do you make a booking for your pet?

  • Head to manage booking.  
  • Book your pet under the excess baggage option. 

The charges that apply are based on the excess baggage fee for domestic flights and depend on the following:

  • Weight of your pet
  • The weight of the container, i.e., the kennel, cage, or bag. 
  • Other belongings of the pet, for instance, food.  

While all pets require a ticket, guide dogs trained to assist travellers with impaired vision or special needs assistance may travel free of charge. Please ensure they are appropriately muzzled and leashed. It would be best if you carried all the health and vaccination certificates for the guide dog.

Guidelines for carrying pets on international flights

Pointers to know when you import and export pets to or from India.

  • If you intend to import or export your pet to/from India: 

You will need a ‘No Objection Certificate’ or ’Pre-import Clearance’ from the Animal Quarantine and Certification Service (AQCS). Please click here for more information and to download the required certificates and clearance forms.

  • The import and export service of pets is allowed at these airports: 

1. Bangalore 

2. Chennai 

3. Delhi 

4. Kolkata 

5. Mumbai 

Moreover, you can import or export your pet only from the airport mentioned in your permit. For instance, if the AQCS office in Delhi granted you pet import permission, your pet can depart or arrive only at the Indira Gandhi International Airport, Delhi.  

  • To ensure the safety and health of your pet, they will only be accepted when they are correctly yet comfortably kept in their isolated bag, kennel, or cage.
  • Your pet must have valid documentation from their country of origin certifying they are free from diseases like rabies, distemper, and leptospirosis.

We understand that this may be a lot of paperwork. But take it as our commitment to the well-being of your furry and feathered companion.

All you need to know about our policies when travelling with your pet internationally is:

  • Carrying your pet is at your own risk. 
  • You must carry a valid health and rabies vaccination certificate with you. Dogs and cats over three months old must be vaccinated against rabies at least one month before travel. The official health certificate must include vaccination records.
  • The pet needs to be in a soft, ventilated bag or kennel (in the case of a dog) not exceeding 46 cm/18 in x 46 cm/18 in x 30 cm/12 in.
  • The carriage of your pet in the cabin or the cargo hold depends on their weight:
    • They can travel in the cabin if their weight is under 5 kg/11 lb. 
    • They can travel in the checked-in baggage hold if the weight is over 5kg/11 lb but under 32 kg/70 lb. 
    • If the weight is over 32 kg/70 lb, they must be carried as cargo.
  • Your pet must be at least eight weeks old to travel. We do not allow pregnant pets to travel with us to ensure their safety.
  • We allow only two pets in the cabin per flight.
  • We would love to know your pet's name, and for safety reasons, label each pet's kennel, bag, or cage with its name and place a moisture-absorbent mat at the base.
  • Pets are not allowed to be seated in the passenger seat.

How to make a booking for your furry friend? 

Head to manage booking.  

Book your pet under the excess baggage option. 

The charges that apply are based on the excess baggage fee for domestic flights and depend on the following:

  • Weight of your pet
  • The weight of the container, i.e., the kennel, cage, or bag. 
  • Other belongings of the pet, for instance, food.  
  • While all pets require a ticket, guide dogs trained to assist travellers with impaired vision or disability may travel free of charge. Please ensure they are adequately muzzled and leashed. It would be best if you carried all the health and vaccination certificates for the guide dog.
  • The owner must ensure their pets meet all quarantine requirements. Your pet may be subjected to quarantine at the destination. The quarantine period may vary and would be at the discretion of the veterinary authorities in the destination country.
  • Sorry, but we are not responsible if your pets are refused entry into or passage through any country or territory.

Additional rules for carrying pets on international flights

There may be additional guidelines for the travel of pets based on the country your pet is arriving in.

Oman

Learn More about Oman’s guidelines for the carriage of pets. 

Long-haul flights

  • Your pet will not be permitted in the cabin or checked-in baggage hold of Ultra Long Haul (ULH) direct flights. An example of a ULH direct flight is the India-USA-India or India-Canada-India route.
  • Exceptions to the above rule are guide dogs or service dogs trained to assist travellers with impaired vision or disability. They are allowed in the cabin, so please ensure they are vaccinated, muzzled, and leashed.

 High-risk countries

  • Service dogs from high-risk countries may be imported only with the US CDC’s advance written approval. This is also referred to as the CDC Dog Import Permit.
  • Please visit the CDC website for more information.

 Service dogs and emotional support animals

  • We do not have the provision to allow emotional support animals on our flights. 
  • Only one service dog is permitted on the flight. 
  • According to US regulations, emotional support, comfort, companionship, and service animals in training are not considered service animals.

Exceptions to rules for carrying pets

There are a few exceptions to the carriage of pets based on the country your pet is arriving in.

 Middle East and Gulf countries

For flights transiting through the Middle East, birds cannot be carried with you on the flight or in the checked-in baggage hold.  

An exception to this is that birds are permitted as checked-in baggage or in the cabin (based on weight) if the flight is from India to the Gulf countries. 

The carriage of pet animals into the United Arab Emirates (UAE) by air follows the terms and conditions outlined in the International Air Transport Association's (IATA) Live Animals Regulations (LARS).

 United Kingdom (UK)

We are not authorized to carry animals, including service animals, in the cabin or checked-in baggage hold to and from the UK.  

A travel checklist for your pet

Before you travel with your cat or dog, make sure to:

  • You’ve checked all entry and exit regulations for the countries you’re flying to and from. Do note that every country has its own set of requirements when it comes to travelling with animals.
  • You have all the official documents, vet examinations and treatments for your pet to travel.
  • You’ve at least 72 hours in hand for making the booking for the pet.
  • You’ve asked your vet about any medication your pet may need for the journey.
  • You have a lead and a suitable harness or collar available.
  • You have dry pet food in a sealed container in your cabin baggage.
  • You bring all original documents for your pet for verification.
  • Your pet is familiar with their travel bag or kennel.

Pets can get anxious in unfamiliar surroundings. However, some measures can be taken to help them relax. We suggest you undertake the following actions:

  • A few weeks before departure, acclimatise your pet to the container s/he will be travelling in. Periodically place your pet within the container and keep it closed for about 2 hours before giving it a treat.
  • Place a familiar blanket and absorbent material on the container floor.
  • On the day of departure, provide your pet with a light meal and a little water for 2 hours before placing s/he in the container.
  • Walk your pet before proceeding to the airport.
  • Always remove your pet’s leash before placing it in the container.
  • Do not administer any forms of sedatives or tranquillisers to your pet before the flight.