Medical Information Form (MEDIF)

If you need special medical assistance while you travel with us, we request you complete the Medical Information Form (MEDIF) so that we can make sure you have a comfortable journey.

Please fill out the MEDIF if you need the following:

  1. A stretcher or an incubator on board the aircraft.
  2. Additional oxygen supply on board the aircraft.
  3. Extra space for leg elevation.
  4. To use medical equipment on the flight.
  5. On-ground or in-flight medical assistance.

Click here to download the MEDIF form.

We want to ensure that we have all the arrangements for you to have a memorable travel experience. Hence, we request you submit your MEDIF form at least 14 days before the day of departure.

Note: In case your health condition is unstable and fluctuating significantly, we request you seek out medical clearance within one week of the day of departure.