CORRECT AND FULL NAME IN BOOKINGS

Name Format Policy for Passengers

Below are the name format guidelines to follow when booking a flight within India or internationally.

Name across documents

Please provide your full name exactly as it appears on the valid identification proof that you will present at the time of entry into the airport, check-in, immigration, or boarding. 

  • For Indian domestic passengers, the name on your booking should match the name on your Aadhaar card or other acceptable identification.
  • For international passengers, use your full name (complete first name, middle name if applicable, and last name) as shown in your passport. 

If your name on the identification proof does not match the name provided in the booking, you will not be permitted to enter the airport or aboard the flight.  

Hence, it is essential to ensure the accuracy of your name while making your reservation. 

Name formatting guidelines

In case of a single name 

When booking a flight with us, you are required to fill in your first and last name separately.  

We understand that it might be confusing if you have only one name associated with you, i.e., you don't have a middle or last name, and you refer to yourself as, say, 'John'. In that case:

  • You must repeat the name in both the first and last name fields. 
  • Hence, you will have to enter John in the first name field and John in the last name field, i.e., John John.  

International travel: country-specific exceptions for single name

USA and Canada

If you have only one name associated with you, i.e., you don't have a middle or last name, and you refer to yourself as, say, 'Gayatri'. Please follow the steps mentioned below:

  • In the first name field, please enter 'FNU'.
  • Please enter your name in the last name field, i.e., 'Gayatri'. 

Australia

If you have only one name associated with you, i.e., you don't have a middle or last name, and you refer to yourself as, say, 'Gayatri'. Please follow the steps mentioned below: 

  • In the first name field, please enter 'Unknown'. 
  • Please enter your name in the last name field, i.e., 'Gayatri'. 

UAE

If you have only one name associated with you, i.e., you don't have a middle or last name, and you refer to yourself as, say, 'Sunil'. Please follow the steps mentioned below:

  • In the first name field, please enter 'Sunil'. 
  • Please enter your name in the last name field, i.e., 'Sunil'.  

You have a first and last name associated with you 

When booking a flight with us, make sure to provide your first and last name separately in the designated fields. 

If your name is, for instance, 'John Doe', please write 'John' in the first name field and 'Doe' in the last name field.  

You have a middle name associated with you

When you are booking a flight with us, you are required to enter your first name and last name in separate fields. But, if you have a middle name associated with you along with a first name and last name, please follow the below steps: 

  • Please enter your first name in the first name field. 
  • Type your middle name in the first name field after your first name, separated by a blank space. Please do not use any special characters.  
  • Enter your last name in the last name field. 

For example, if your name reads, 'John Allen Doe'. In that case: 

  • Enter 'John' in the first name field.  
  • Type 'Allen' after 'John' in the first name field separated by a blank, i.e., 'John Allen'. 
  • Enter 'Doe' in the last name field. 

Single character and special characters in first, middle, or last names

Please note that we do not accept first, middle, or last names that are represented by single characters or abbreviations. 

For example, 'J Allen', 'John A', 'John A D', etc., will not be accepted. 

Additionally, avoid using numeric or special characters such as dashes (-) or single quotes (').

Please provide your complete name as it appears on your valid identification proof when booking your flight.

Misspelt your name?

If you have misspelt your name when booking your flight with us, you can:

  • Call our customer care number

a. India (available 24x7)

+91 116 932 9333

+91 116 932 9999

1860 233 1407 (rates are applicable)

b. International (available 24x7)

+91 116 932 9333

+91 116 932 9999

c. You can also reach out to our country-specific call centres

  • Raise a request using our customer support portal, and a customer support executive will contact you to help you with your query. 

Note 

Charges may apply for requesting a name change or correcting your misspelt name.