Mumbai Airport

Chhatrapati Shivaji Maharaj International Airport (BOM)

Chhatrapati Shivaji Maharaj International Airport symbolizes the three essential attributes of Pride in India, People of India and Global Standards. It handles approximately 45 million passengers annually.

Air India operations

Check-in counters
Check-in counters

Our check-in counters for both international and domestic flights our located in terminal 2. The counters are at aisle E for domestic flights and aisle F for international flights.

Terminals
Terminals

This airport has two terminals – Terminal 1 and Terminal 2.

Lounges
Lounges

Unwind before and between your flights at the lounges in Mumbai Airport.

special-assistance
Special assistance

Reach out to our team in Terminal 2 at:
- Ticketing office near departure gate 1.
- Adani Helpdesk near departure gate 1.

Services and amenities

Full-service-dining

Full-service dining

nursing-room

Nursing room

free-wi-fi

Free Wi-Fi

postal-service

Postal Service

Duty-free shopping

Duty-free shopping

prayer-room

Prayer room

passengers-with-disabilities

Facilitation for passengers with disabilities or those who require assistance

atms

ATMs

smoking-area

Smoking area

baby-strollers

Baby strollers

medical-care-centre

Medical care centre

childrens-play-area

Children’s play area

lounge

Lounge

cloak-room

Cloak room

currency-exchange

Currency exchange 

automated-buggies

Automated buggies

Self-check-in kiosks and self-baggage drop 

  • Self-service facilities for check-in and baggage drop are available at Row D in front of gates 2 and 3 in Terminal 2.
  • You can use these facilities to:
    • Select your seats on the flight
    • Update your Maharaja Club ID in the booking
    • Update your contact details (mobile number, email address, etc)
    • Print your boarding pass
    • Drop your baggage at the self-baggage drop counters after check-in
    • Print your baggage tags
  • These facilities are available for:
    • All passengers on domestic flights, excluding those in transit

Oversize baggage belt

Your oversized baggage (OOG) needs to be dropped off and collected from oversized baggage belts (OOG belts) which are different from the regular check-in counters and baggage belts. Here is the location for the OOG belt.

  • For domestic departures, head to the OOG belt near island A and N to drop off your oversized baggage.
  • You can collect your checked-in oversized baggage from the OOG belt located:
    • Behind baggage belts 1 and 2 on the west side and behind baggage belts 12 and 13 for domestic arrivals.
    • Behind baggage belt 15 for international arrivals.

Transfer desk

  • Air India’s transfer desk on level 2 is open for travellers 24/7.

Connectivity between the airport and city 

  • Prepaid taxis and limos
  • Private taxis
  • Car rentals
  • Buses

BOM is located 22 km north of downtown Mumbai.

Minimum layover time

  • Domestic to domestic: 1 hour
  • Domestic to international: 1 hour 30 minutes
  • International to domestic: 2 hours

Airport hotels

resolution

Resolution desk for baggage issues

Terminal 1: Left luggage kiosk at the arrival hall exit ramp.

Terminal 2: International arrival passenger concourse and ground transportation hall.

Places to visit nearby

kanheri-caves

Kanheri Caves

23 km
juhu-beach

Juhu Beach

6 km
Mahakali Caves

Mahakali Caves

8 km
Powai Lake

Powai Lake

8 km

Airport FAQs

Guests can use their mobile number to log in and enjoy free internet which is available throughout all passenger areas.

Pranaam service is a paid meet-and-assist service at Mumbai Airport. It helps guests with airport and airline procedures and ensures a smooth and hassle-free transit.