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Air India connects Mumbai, the financial capital of India, to England’s capital city London, with 18 daily flights. Discover the world with Air India's extensive connectivity and services. Be it for business, family, or leisure, choose Air India for your travel and fly directly from Mumbai to London in comfort. Experience the same convenience and comfort on your return journey with Air India's London to Mumbai Flights
With over 18 daily connections from Mumbai to London, you can select the flight of your choice from both business and economy classes.
Book flights with Air India from Mumbai to London and cover 7,187 km/ 4,465.7 miles in just 9 hours and 55 minutes. With multiple options to choose from and convenient flight timings, Air India ensures a hassle-free arrival at your destination.
| Mumbai to London flight distance | 7,187 km/ 4,465.7 miles |
| Mumbai to London flight duration | 9 hr 55 minutes (direct flights) |
| Mumbai to London flight price | Business class: INR 130,969 | Economy class: INR 39,089 *prices may vary depending on season and demand |
| Mumbai to London flights | 18 *daily frequency varies |
| Direct flights from Mumbai to London | 2 *daily frequency varies |
| First flight from Mumbai airport | Al 129 departs at 06:35 |
| Last flight from Mumbai airport | Al 816 departs at 21:00 |
*The above information is subject to change without prior notice.
Follow these five simple steps to book your tickets online:
| Step 1 | Step 2 | Step 3 | Step 4 | Step 5 |
|---|---|---|---|---|
| Visit the Air India website | Enter your trip details. | Choose your preferred flights. | 'Fill Passenger Details' and proceed to payment. | Check your email or SMS for booking confirmation. |
Follow these simple steps to check your flight status:
| Step 1 | Step 2 | Step 3 |
|---|---|---|
| Click the flight status tab under 'Book and Manage'. | Enter the flight number and date. | Click 'Show Flights' to retrieve the flight status. |
Follow these steps to check your flight schedule:
| Step 1 | Step 2 | Step 3 | Step 4 |
|---|---|---|---|
| Click Flight Schedule. | Choose your travel type and enter the dates. | Select Mumbai as the departure and London as the arrival. | Click 'Submit' for an instant update on your flight schedule. |
Follow these steps to save your valuable time and secure your preferred seats by completing a web check-in:
| Step 1 | Step 2 | Step 3 | Step 4 | Step 5 |
|---|---|---|---|---|
| Complete your web check-in here. | Enter booking reference number and guest's last name | Select the number of guests and your preferred seats. | Make payments, if required, to complete the check-in process. | Check your email or SMS for boarding pass. |
Note: Guests can check in 48 hours in advance and up to two hours before departure at the airport. The web check-in service is available up to two hours before departure for international flights and up to one hour for domestic flights.
While travelling to any international destination from Mumbai, ensure that you have the following valid documents:
Passport: Passengers require a valid passport for international travel. The passport must have an expiry date of six months beyond the date of return.
Visa: Depending on the country of visit, a valid visa is essential. Ensure that you have the correct type of visa and is valid for the duration of the visit.
Flight tickets: Ensure that your onward and return flight tickets are booked in advance.
Travel insurance: While travel insurance is mandatory for some countries, it is advisable to have one for international travel as it covers you in case of emergency, theft, or any other unforeseen situations.
Forex or valid debit/credit card: It is prudent to have some amount of local currency before travelling to any country in case of an unforeseen situation. Carry an internationally recognised debit or credit card or travellers' card for smooth transactions.
Customs and immigration forms: Some countries require the filing of customs and immigration forms and declaring goods carried at the time of entry into the country.
International Driving Permit: If you want to drive vehicles in any country, you need to apply for an International Driving Permit before travelling.
| Airport | Mumbai airport | London airport |
| Full Name | Chhatrapati Shivaji Maharaj International Airport | London Heathrow Airport |
| IATA code | BOM | LHR |
| Location | Located approximately 25 km/16 miles from the city centre of Mumbai | Located approximately 23 km/14 miles west of Central London |
| Departure/arrival terminal | Terminal 2 | Terminal 2 |
| Transportation |
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| Facilities | Toilets, showers, charging points, trolleys, smoking points, ATMs, meeting rooms, prayer rooms, and more. | ATMs, currency exchange, restaurants, cafes, bars, duty-free shops, lounges, medical facilities, Wi-Fi, and more. |
Air India flies nonstop to 127 destinations across the world. Air India, provides a vast network of partners around airlines, codeshare, and interline airlines to provide hassle-free connections worldwide. In addition, we provide an impressive cabin experience, warm hospitality, and a rewarding loyalty programme that makes every journey memorable.
Being a Star Alliance member, the largest global airline consortium, Air India offers seamless connectivity and facilities to passengers all over the world. Air India, with its nonstop flights, connects over 40 destinations globally. With multiple alliance partners through codeshare, interline, and intermodal connections, our guests can now travel seamlessly to over 710 destinations globally.
Air India continues to invest in the latest aviation technology, and the recent record-breaking order of 470 new aircraft renews our commitment to provide an unforgettable inflight experience. At present, Air India takes to the skies with 128 narrow-body and wide-body Airbus and Boeing aircraft that fly passengers and transport cargo worldwide.
At Air India, we ensure you have a wonderful inflight experience across your journey.
Complimentary meals: Air India provides complimentary meals to all its passengers taking domestic flights. We have choices in meals to cater to a wide range of dietary and cultural needs.
Inflight magazine: Our newly launched inflight magazine, namaste.ai, offers a glimpse of the world's favourite travel destinations, culture, showbiz, and what's new in Air India.
Inflight entertainment: Catch up on the latest blockbuster movies and TV shows in multiple languages available on your seatback screen.
| Seat Class | Cabin baggage | Checked-in baggage |
| Value | 7 kg/15.4 lb | 2pc/ 23 kg per pc |
| Classic | 7 kg/15.4 lb | 2pc/ 23 kg per pc |
| Flex | 7 kg/15.4 lb | 2pc/ 23 kg per pc |
| Seat Class | Cabin baggage | Checked-in baggage |
| Classic | 7 kg/15.4 lb | 2pc/ 23 kg per pc |
| Flex | 7 kg/15.4 lb | 2pc/ 23 kg per pc |
| Seat Class | Cabin baggage | Checked-in baggage |
| First | 10kg/22 lb | 2pc/ 32 kg per pc |
| Seat Class | Cabin baggage | Checked-in baggage |
| Classic | 10kg/22 lb | 2pc/ 32 kg per pc |
| Flex | 10kg/22 lb | 2pc/ 32 kg per pc |
Note: The weight limit for checked-in baggage varies based on the travel class and route & is subject to change without any prior information.
‘Project Abhinandan’, the newly added service, ensures your journey is seamless and offers a comfortable experience. Our ambition is to provide a personalised and hassle-free on-ground experience to passengers by deploying more ground staff at various checkpoints. Our Service Assurance Officers will be available at check-in areas or lounges, near the boarding gates, during transit, or at the arrival hall.
Air India offers an array of onboard amenities for every cabin class. If you are travelling first class, then experience luxury in the sky with a comfortable 180-degree recline sleeperette and the two-abreast seating. Some of the other onboard amenities while flying with Air India include spacious cabins, comfortable seating, delicious meals, and a fantastic cinematic viewing experience, that will make your air travel an experience to remember.
Mumbai, the city that never sleeps, is a heady mix of emotions and experiences. Explore its iconic landmarks, vibrant street life, metropolitan culture and flourishing culinary landscape for a memorable journey.
Mumbai experiences the best weather between November and February when the climate becomes cooler and more comfortable.
Whether you prefer luxury hotels with world-class amenities, boutique hotels, or business hotels closer to the airport, Mumbai offers a wide range of stay options.
Luxury stays
The Taj Mahal Palace: An iconic hotel, boasting magnificent architecture, luxurious accommodations, exquisite dining, and flawless hospitality.
The Oberoi Mumbai:Known for its sophistication, expansive rooms, superb dining selections, and a picturesque view of the Arabian Sea.
The St. Regis Mumbai:Known for its opulent rooms, exceptional service, multiple dining options, and a lavish spa.
Upscale/ full-service stays
The Taj Santacruz: An upscale hotel located near Mumbai's Santacruz domestic airport, stands out for its contemporary elegance, providing luxurious accommodations, diverse fine dining options, modern amenities, and exceptional hospitality.
ITC Grand Central: Centrally located, the hotel provides a luxurious stay, an amazing spread of restaurants to choose from and convenient access to major business districts.
Grand Hyatt Mumbai:Offers business facilities, spacious meeting venues, and a convenient location.
Mumbai's landmarks like the Chhatrapati Shivaji Maharaj Terminus (CST), Gateway of India, Kanheri Caves and Flora Fountain capture its diverse cultural influences and varied heritage.
Mumbai boasts a plethora of attractions Marine Drive, Juhu Beach, and Worli Sea Face.
Mumbai's shopping landscape offers a diverse range, from street-side deals to high-end malls, ensuring an enjoyable retail experience. High Street Phoenix, Palladium, Jio World Drive, and Jio World Plaza showcase international and local luxury brands. Meanwhile, Colaba Causeway, Hill Road and Bandra, Crawford Market, present an exciting experience for shopping enthusiasts.
Mumbai has some timeless culinary destinations like Leopold Café, Café Mondegar and Bademiya which are not just iconic landmarks but also gastronomic treasures. Additionally, Mumbai offers a plethora of refined dining experiences like Wasabi by Morimoto (The Taj Mahal Palace), Masque, Ziya (The Oberoi Mumbai), Indian Accent and and Bombay Canteen.
Mumbai provides a range of transportation choices, simplifying navigation and catering to diverse preferences and budgets. App-based cab services offer convenient travel options, ensuring seamless city commuting. Taxis and auto-rickshaws are easily accessible either by hailing on the streets or via apps, but it's advisable to confirm fares beforehand. The Mumbai Metro, also serves as an efficient mode of travel, particularly in city areas.
London stands on the River Thames in south-east England at the head of an 80 km/ 50 miles estuary down to the North Sea. Other than its remarkable history, it has many tourist attractions as well, with a wide variety of museums, parks, shops, and restaurants.
The months of May and June, as well as September and October, are known to have the best weather to visit London. Don’t forget to go for a stroll along the Thames River and enjoy local delicacies like full English breakfast, scotch egg, fish and chips, and much more if you’re visiting the city during these months.
London caters to a broad spectrum of travellers with a host of accommodation options. Whether you prefer luxury hotels with world-class amenities or business hotels closer to the airport, London has it all. Here are a few options to relax and unwind during your visit.
Luxury stays in London
The Ritz London: It is a 5-star property located in Piccadilly, and is one of the most iconic and luxurious hotels in London.
Claridge's: Another 5-star hotel located in the heart of Mayfair, the Claridge's is known for its elegant decor and impeccable service.
The Savoy: Located in the Strand in the City of Westminster, it is a luxury hotel known for its Art Deco design elements and stunning view of the River Thames.
Midrange stays
Sofitel London Heathrow: Directly connected to Terminal 5, it is a luxurious hotel that offers travellers a sophisticated and comfortable retreat with its elegant rooms, fine dining, and a rejuvenating spa.
The Royal Horseguards:Situated along the River Thames, this historic hotel near Heathrow features stylish rooms and iconic views.
Renaissance London Heathrow Hotel:A contemporary option with modern amenities, including spacious rooms and convenient airport access.
Here's a glimpse of what London has in store for you.
Buckingham Palace:The official residence of the British monarch, where visitors can explore the State Rooms and witness the Changing of the Guard ceremony.
Tower of London:A historic castle housing the Crown Jewels, the White Tower, and a rich history.
London Eye:A giant Ferris wheel offering a panoramic view of the city.
British Museum:Home to over eight million artefacts from around the world, including Egyptian mummies and Greek sculptures.
Natural History Museum:A one-of-a-kind museum with a collection of over 80 million natural specimens, from dinosaurs to blue whale skeletons.
Navigating London is easy with various transportation options within the city. The Tube, London's iconic underground, connects the length and breadth of the city and its suburbs with 11 lines and over 270 stations. Red buses offer extensive coverage, while iconic black taxis and ride-sharing apps provide convenient on-demand transport. Trains from central stations link to other cities, and rental bikes and riverboats offer unique ways to explore the vibrant metropolis.
The Air India Mumbai to London flight is a long journey with a duration of over 9 hours and 55 minutes. From India’s urban heartbeat, layered with coastal charm and creative spirit, Mumbai, to the royal heritage of England’s capital city, London, you can witness a cultural shift. These two integral cities not only aid in national development but also bring vibrancy with their iconic nightlife and flavoursome cuisines. Whether you are travelling for a wedding, meeting, or a relaxing getaway, Air India Mumbai to London flights today offer convenience, comfort, and a tailored experience for the modern traveller.
The Air India Mumbai to London direct flights connect not just two historic cities but also their multifaceted cultures. From regal architecture to everyday commutes, the two cities offer a vibrant space:
Lifestyle: Mumbai brings the perfect blend of tradition and modernity, with long working hours, busy train commutes and vibrant nightlife. While Mumbai thrives on energy, London offers a balanced approach with green parks, cultural events and efficient public transport.
Food: The iconic Vada Pav and Pav Bhaji take the crown for Mumbai’s favourite. London streets are a hub for multi-cultural cuisines and street food, with items such as fish & chips, flavoursome tacos and the classic English Breakfast.
Keep your planning seamless and hassle-free before your Mumbai to London flight. Here are some key tips that will help you with your flight:
Not only culture, but travelling from Mumbai to London offers a stark weather and temperature change. London is famous for its cold evenings and rainy season, as compared to the humid yet breezy weather of the Mumbai coast.
Pack warm sweaters, hoodies and jackets for cooler London evenings.
Stay prepared for sudden and long rain showers with a handy umbrella and a light raincoat.
London is a great city to walk around in. Carry comfortable footwear with water-resistant properties to enjoy the wet London streets.
Do not forget to carry adaptors or connectors for UK power sockets.
Quick Tip: The Mumbai to London flight covers over 7,187 km/ 4,465.7 miles in over 9 hours and 55 minutes.
If you are planning to travel to the marvellous London city, Air India offers multiple affordable flights Mumbai to London with comfy seats and delicious meals. Plus, we bring premium on-ground services, generous baggage allowances and modern terminals for a seamless journey. To help you sort out your travels, here’s a quick guide for every first-time traveller to navigate their journey:
Airport Navigation Tips (BOM Terminal 2 to LHR Terminal 2)
Departure: Most Mumbai International flights leave from Terminal 2 of the Chhatrapati Shivaji Maharaj International Airport (BOM). With Air India, passengers can check in 48 hours in advance and up to 2 hours before departure time.
Pro Tip: Passengers should arrive around 3 to 4 hours before departure for a hassle-free baggage checking process.
Arrival: Similar to BOM, the London Heathrow Airport handles the arrival of most domestic and international flights at Terminal 2. Follow the signs to the “Baggage Reclaim” area and collect your baggage to find cabs or rides.
Security and Immigration Guide
International passengers will be issued a confirmation slip after completing the check-in process. You can also opt for a web check-in through the official Air India website. After you receive your boarding pass, you can follow the route to the baggage check counter to receive the baggage tags.
Note: The check-in counters for International flights close 60 minutes before the scheduled departure time.
In-flight Experience Expectations
Passengers can enjoy the comfy seats and light complimentary meals, depending on the Mumbai to London flight price and timings. Plus, you get access to in-flight entertainment features such as movies, games, magazines, and namaste.ai.
Student Offers and Benefits on air ticket booking:
Students (Between 12-30 years): Students aged between 12 and 30 years and enrolled full-time in a government-recognised educational board, university, or institute are eligible for Air India’s Student Concession.
Infants (Below 2 Years): Infants must travel accompanied by an adult. A birth certificate or immunisation record serves as proof of age. Infant flight ticket fares are applicable, and a separate seat is not allocated unless a child fare ticket is purchased.
Do children need different ID requirements?
Yes, identification rules vary by age group. Infants require proof of age, such as a birth certificate, while minors (2–12 years) need a school ID card or Aadhaar card. Ensure the name matches the ticket to avoid boarding delays.
Children (2–12 Years): Must travel with an accompanying adult or be booked under Air India’s Unaccompanied Minor (UMNR) service if travelling alone. A school ID card or Aadhaar card is accepted as identification.
Unaccompanied Minors: Unaccompanied minors aged 5–12 years can travel only after prior booking of UMNR services through Air India’s website or customer care.
For international flights, online check-in opens 48 hours and closes 2 hours before departure. Use the Air India app or website to secure your seat early.
Senior citizens can present any government-issued ID, such as a Pension Card, Aadhaar, or Voter ID. If availing senior citizen concessions, the same ID used during booking must be presented during check-in.
Passengers aged 60 and above are eligible for senior citizen fares on international routes.
A government-issued photo ID (Aadhaar, Voter ID, or Passport) must be presented at check-in to validate the concession.
Air India provides additional services such as priority boarding, wheelchair assistance, and dedicated check-in counters at major airports.
Priority Check-in: Eligible passengers can access priority check-in counters at major international departure and arrival airports, depending on airport infrastructure.
Wheelchair Assistance: Can be pre-booked online or requested at the airport at least one hour before departure.
Boarding Help: Priority boarding and staff escorts are provided when required.
If you are stopping at the London Heathrow Airport for your connecting flight to another country, you may need a UK Transit Visa. If you are going through the UK border control, you may need a Transit Visa. We recommend checking the official UK government website for the latest requirements.
When connecting a flight at London Airport, you will most likely stay in the transit zone and have to go through the security process. You do not need to go through Immigration again. For checked baggage, if your flights are on a single itinerary, bags are automatically tagged through to your final destination.
Frequent flyers on the Mumbai to London flight can enhance their journeys through Air India’s Maharaja Club, a tiered loyalty programme rewarding consistency and comfort. Members earn and redeem Maharaja Points on every flight, with added perks for direct bookings through the Air India website or app.
Membership Tiers
Red: Entry-level with reward points and early offers.
Silver: Faster point accrual and priority check-in.
Gold: Lounge access and extra baggage allowance.
Platinum: Cabin upgrades, dedicated support, and elite recognition.
Earning and Redeeming Points
Earn 6–10 Maharaja Points per ₹100 spent, plus two bonus points for direct bookings. Points can be redeemed for flight tickets, upgrades, or partner services, and never expire for active members.
Key Benefits
Priority check-in and boarding at BOM and LHR.
Extra baggage allowance.
Access to over 1,000 lounges worldwide.
Family point pooling and upgrade vouchers.
What’s the best time to visit London?
The months of May and June, along with the serene weather of September and October, are the best times to visit London. While there would be some showers, the weather during this time is warm and pleasant for the most part.
Whether you are a fashion enthusiast, a history buff or a curious foodie, London has something for everyone. To help you make the most of the trip, here are some major attractions in London:
Buckingham Palace: Built in 1703 for the Duke of Buckingham, this has been the official residential spot for the Royal family since 1837. You can enjoy a historical tour or witness the iconic Changing of the Guards.
Tower Bridge: Get a glimpse of the famous Tower Bridge made with over 11,000 tons of steel. The two massive towers add to the magical experience of watching the bridge split.
Hyde Park: A treat for nature lovers, Hyde Park in London has 142 hectares of lush greenery. You can enjoy jogging, cycling or even horseback riding for a lively day.
Westminster Abbey: Stay bewitched by the charm of this 10th-century Gothic Church at Westminster Abbey. The site has been a host to several royal moments, such as the Queen’s Coronation and several royal weddings.
Bookmark these iconic spots to capture some beautiful shots in London:
Sunsets and Sunrises: The iconic Tower Bridge and the Thames Path offer a breathtaking view of sunrise and the skyline.
Architecture: St. Paul’s Cathedral and Westminster Abbey present you with Gothic and Baroque architecture.
Street Life: Covent Garden and Camden offer you vibrant street performances and busy street markets.
March to May: 12 - 16°C (Warm Spring with blossoming flowers)
June to August: 21 - 23°C (Summer Season with perfect weather for picnics and outdoor adventures)
September to October: 12 - 16°C (Longer days with chilly evenings)
November to February: 09 - 12°C (Winter season and wet weather)
Peak vs. Off-Peak Tourism Seasons
Peak Season: June to August is the best season for travel with warm weather and minimal rain.
Off-Season: November to February brings a low number of tourists due to heavy rainfall and a wet, chilly winter.
London Tube: The London Underground network is one of the best in the world. It connects major attractions and business regions.
Buses: Ideal for short distances and lively sightseeing, Red Buses are the perfect choice for affordable and quick travel within the city.
Taxis: London has good access to Black cabs and other app-based taxi services.
Riverboats: The River Thames features riverboats for water travel to some iconic attractions.
What Are the Most Famous Street Foods in London?
Fish and Chips: Grab the British delicacy Fish and Chips at local shops in Camden Town.
Doner Kebabs: Relish the spicy mix of flavours with the juicy proteins at several shops in Soho and Edgeware Road.
Hot Dogs: Go and visit Camden Market, to satiate your cravings for delicious corn dogs.
Early Booking: Air India uses a dynamic pricing system that is based on demand. Buy tickets around 2 to 4 weeks before to catch a lower price and better Mumbai to London flight time.
Consider Peak Hours: London is a busy city, and planning your travel according to the peak hours is crucial to avoid heavy traffic.
Web Check-in: Air India offers you the amenity for web check-in up to 2 hours before an international flight. You can also check the Mumbai to London flight status today and other details on the official Air India app and the website.
The Gateway of India and Elephanta Island are some of the top attractions in Mumbai. You can also explore the iconic Haji Ali Dargah and Juhu Beach for a lovely time.
There are many luxury and boutique hotels near the airport and in South Mumbai that offer excellent hospitality.
Air India operates daily direct flights between Mumbai and London, offering seamless connectivity.
Air India operates multiple flights (*daily frequency varies) from Mumbai to London every day.
There are multiple flight options on the Mumbai to London route. You can check the final schedule at any time and make the booking as per your convenience.
Once you have booked tickets and the payment is made, tickets are instantly confirmed.
Under a single group reservation, you can book up to nine passengers, including adults and children. Infants can travel with adults under the same booking. This number may vary for business or first-class bookings owing to distinct seating arrangements on the aircraft. To make a bulk booking for 10 or more passengers please send an email to groupbooking@airindia.com
A piece of baggage is officially considered 'lost' when we can't track it within 21 days from the report filing date. In such cases, you can file a claim request including detailed documentation of the following:
You can book flights up to 361 days in advance. Domestic flights can be booked anytime until two hours before scheduled departure.
Yes, you can check and book multiple tickets on the website. A maximum of nine tickets can be booked under a single PNR
Yes, there is a direct flight (*daily frequency varies) from Mumbai to London every day.
At London airport, you will find multiple cab options to choose from, including local prepaid taxis and app-based cab services. You can also find car rental options at the airport.
Fares are dynamic and vary based on seasonality, demand, and booking lead time. We recommend checking the official website for real-time fares.
💡 Booking in advance is generally more cost-effective. While booking is allowed up to 2 hours before departure, we recommend booking several weeks in advance to secure better fares.
🛫 You should arrive at least 2 hours before departure. Web check-in opens 48 hours prior to departure and is recommended to ensure a smooth airport experience.
🕒 Counters for domestic flights close 60 minutes before departure. For international connections, counters close 75 minutes before departure.
🎫 You can book via the official Air India website by entering your origin, destination, and travel dates. Once you select your preferred flight and enter passenger details, proceed to secure payment to receive your confirmed ticket via email.
🆔 You must carry a valid physical copy of any one of the following documents:
Yes. Complimentary meals or snacks are provided on Air India domestic flights, depending on the time of day.
Active promo codes can be found in the ‘Offers’ section of the Air India website or app. Please review these before making your payment.
✅ Yes. Travel insurance is recommended to cover unforeseen events such as flight cancellations, baggage delays, or medical issues.
Carriage is subject to availability and captain’s approval. You must contact Customer Support or a City Booking Office after your ticket is confirmed to reserve space. Valid vaccination and health certificates are required.
Wi-Fi is available on select flights operated by A350 and B787 aircraft. Most aircraft are equipped with USB charging ports. Please check availability for your specific flight via Manage Booking.
You may carry one cabin bag and one small personal item, such as a laptop bag or handbag. Any additional items will need to be checked in as per our policy.
Excess baggage charges vary by route. On domestic flights, fees are applied per additional kilo, while international sectors follow sector-based slabs. You can view the exact charges in the baggage section when reviewing your booking. Please note that airport rates are usually higher than online pre-booking.
Infants without a separate seat are allowed 10 kg of checked baggage across all cabins. In the cabin, you may carry baby food, feeding bottles, and a small bag of essentials, subject to security regulations.
Yes. You may bring one collapsible stroller, carrycot, or infant car seat per infant. Strollers can often be used up to the aircraft door, depending on airport procedures. Car seats may be checked in or used onboard if the child has a purchased seat and the seat meets safety requirements.
Currently, Air India follows the DGCA-mandated 24-hour rule. If you book your ticket at least seven days before travel, you can modify or cancel it within 24 hours without any airline cancellation charges. A 48-hour look-in period has been proposed by DGCA but is not yet in effect.
If your flight is cancelled by Air India, you may choose a full refund or be rebooked on another flight without any additional charges. 💸
🏦 Refunds for direct bookings are processed within seven working days. Tickets purchased via a travel agent are refunded within 30 working days. Banks may take extra time to reflect the credit.
💳 Yes, you can reschedule your flight by paying a rebooking fee along with any fare difference. Charges vary by fare type and route. Changes can be made via our website, app, or customer support.
🌨️ Yes. Compensation does not apply for delays caused by factors beyond the airline’s control, such as weather, airport restrictions, security issues, or air-traffic congestion. However, basic assistance like meal vouchers or rebooking options will still be provided as per DGCA guidelines.
📝 Special meals can be requested via “Manage Booking,” Customer Service, or your travel agent. Requests should be made at least 24 hours before departure. Options include vegetarian, Jain, vegan, child, and certain dietary meals. Availability may vary by route, so early requests are recommended.
✅ Yes. Personal wheelchairs are allowed free of charge. Manual wheelchairs can usually be used up to boarding and are checked in for the flight. Battery-operated wheelchairs require advance notice and a completed form, as handling depends on the battery type for safety.
Passengers with reduced mobility are typically offered aisle seats. For safety, emergency-exit rows are not assigned. Informing us in advance helps secure a seat that meets your needs, including if you are travelling with a caregiver.
🔒 Yes, you can book a ticket for another person using secure payment methods like credit or debit cards. However, if the cardholder is not travelling with the passenger, specific documents are required for fraud prevention. The passenger must carry a photocopy of the credit or debit card used. This copy must be signed by the cardholder and prominently show only the first four and last four digits of the card number. An authorisation letter from the cardholder is also mandatory.
✔️ Seat selection is available across all cabins. In Economy Class, preferred seat selection is possible on most routes (excluding codeshare flights).
💳 Yes, charges apply for preferred seats. You can purchase a seat of your choice up to 4 hours before departure.
🛡️ Yes, we welcome children travelling alone. Children aged 5 to 12 years are classified as Unaccompanied Minors (UMNR) and must be booked under this category. Young passengers aged 12 to 18 years can also travel alone, and we can treat them as unaccompanied minors upon request.
They require a valid photo ID (or passport for international travel), their birth certificate, and a duly filled Unaccompanied Minor form. Please ensure the parent or guardian provides 4 copies of this form at the airport counter on the day of departure. 📝
Expectant mothers may travel up to the 32nd week of an uncomplicated pregnancy. Travel between the 32nd and 35th weeks, or in cases of complications, requires a medical certificate and a completed MEDIF form. Travel is generally not permitted after the 35th week for safety reasons.
Maharaja Club is our frequent flyer programme. Upon enrolling as a member, you earn points on every flight, which can be redeemed for award tickets, cabin upgrades, and other exclusive benefits.
You can view our full Passenger Charter on our official website, which details your rights regarding delays, cancellations, and denied boarding.
Please submit your feedback or grievance through the Customer Support Portal on our website. This ensures your query is routed to the correct department immediately.
🕐 We aim to acknowledge and address queries submitted through our portal within 24 hours.
You can check the real-time status of your flight by entering your flight number or route on the 'Flight Status' tab of our website or mobile app.
🛠️ Air India operates narrow-body aircraft for short-haul routes and wide-body aircraft, including the Boeing 777, 787, and Airbus A350, for long-haul international flights.
🇮🇳 Yes, DigiYatra is available at select airports in India for domestic flights, allowing for a seamless, paperless entry using facial recognition technology. 🇮🇳
📞 If you miss your flight, a 'No-Show' fee will apply. Please contact our airport staff or call centre immediately to discuss your options for rescheduling or refunds, subject to your fare rules.
🧾 You can register and download your GST invoice through our dedicated GST portal (gst.airindia.com) using your PNR and other booking details.
Sports equipment like cricket kits and golf bags can be carried as part of your checked baggage allowance; however, handling fees may apply. Musical instruments like guitars can be carried in the cabin if an extra seat is booked for them, or checked in as special baggage if they are properly packed.
💰 You can get discount of up to ₹1,000 for flight booking made on the Air India app and website, T&C applied.
💸 Yes AISAVER code can be applied on both international or domestic flight booking. You can save up to ₹1,000 on flight ticket booking when you pay with UPI.
🏷️ We offer competitive fares on this popular route. You may find specific discounts for advance purchases, student concessions, or armed forces personnel on our website. We recommend booking early to secure the best price.