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Air India connects Dehradun, the capital city of Uttarakhand, to Mumbai, the City of Dreams, with 15 daily flights. Discover Indian cities with Air India's extensive connectivity and services. Be it for business, family, or leisure, choose Air India for your travel and fly directly from Dehradun to Mumbai in comfort. Experience the same convenience and comfort on your return journey with Air India's Mumbai to Dehradun Flights
Information | Details |
|---|---|
Route | Dehradun to Mumbai |
Airport Codes | DED to BOM |
Online Check-in Opens | 48 hours before departure |
Dehradun to Mumbai Flight Distance | 1,245 km/773 miles |
Direct Flight Duration | Approximately 2 hours and 35 minutes |
First Flight Time | AI 2620 at 14:55 |
Last Flight Time | AI 2616 at 15:40 |
Cabin Classes | Economy Class and Business Class |
Lowest Fare Trend | Fares currently displayed from INR 6,364 |
Number of Daily Flights | Up to 15 connections |
Early Morning Flight | No early-morning departure currently listed |
Late Evening Flight | No late-evening departure currently listed |
Departure/Arrival Terminal | Dehradun Terminal 1 and Mumbai Terminal 1 |
Flight frequency, fares, timings and terminal assignments may change. Check the latest details while booking.
We offer up to 15 daily connections from Dehradun to Mumbai, including non-stop and connecting itineraries. The first listed flight departs at 14:55, followed by the last listed departure at 15:40. Enter the preferred travel date on our booking page to view the services operating that day.
Prices on the Dehradun to Mumbai route move with demand and season. Book two to three weeks ahead, pick an early-morning or late-evening departure, and you will usually see the widest choice of seats at the lower end of the range. The cooler months from November to February are busy. Booking sooner helps you lock in a seat that fits your schedule.
A New Dehradun to Mumbai flight ticket starts from around INR 6,364 in Economy, with Business available for travellers who would like additional space and priority services. Your final amount depends on the travel date, the class you select, and how far ahead you book.
Travel from the foothills of Uttarakhand to India’s financial and entertainment centre with Air India. Flights depart from Jolly Grant Airport (DED) and arrive at Chhatrapati Shivaji Maharaj International Airport (BOM).
Dehradun and Mumbai are approximately 1,245 km apart by air. A non-stop flight completes the journey in around 2 hours and 35 minutes. Travellers can compare Economy Class and Business Class options while completing their flight ticket booking.
The Dehradun to Mumbai flight distance is approximately 1,245 kilometres. Passengers flying for the first time on the Air India flight Dehradun to Mumbai generally find the journey simple and well-managed. However, some guidance for first-timers can go a long way in ensuring a smooth experience.
Dehradun to Mumbai flight services depart from Dehradun Airport, which manages regular domestic passenger traffic throughout the day. Arriving around two hours before departure usually gives travellers enough time to complete airport procedures comfortably. Chhatrapati Shivaji Maharaj International Airport in Mumbai has organised arrival zones and easy access to city transport.
Since this is a domestic route, passengers go through standard security screening without immigration procedures. Keeping identification documents and boarding passes ready can help the process move smoothly. Travellers also check flight status Dehradun to Mumbai shortly before departure to stay updated about boarding announcements.
Our Dehradun to Mumbai flight time is usually around two hours, depending on operating conditions. During the flight, our crew serves complimentary meals and refreshments. Passengers can also read namaste.ai, our in-flight magazine that features travel stories, cultural insights, and airline updates. The short duration of this journey allows travellers to relax briefly before arriving in Mumbai.
The two cities experience markedly different weather conditions. Dehradun has cooler winters and a pronounced monsoon, while Mumbai remains warm and humid for much of the year.
January: Cool conditions in Dehradun and pleasant weather in Mumbai make this a convenient month for travel.
February: Comfortable temperatures support business visits, sightseeing and outdoor plans after arrival.
March: Dehradun begins to warm, while humidity gradually increases in Mumbai.
April: Mumbai becomes hotter and more humid. Plan outdoor activities for the morning or evening.
May: Summer conditions continue in both cities. Keep water and sun protection readily accessible.
June: The monsoon begins. Rain may affect road access to both airports and surface travel across Mumbai.
July: Heavy showers are common in Mumbai. Allow additional time for airport transfers and local journeys.
August: Continued rainfall and long-weekend demand can affect road conditions and flight availability.
September: Rain begins to ease, although intermittent showers may continue in both regions.
October: Post-monsoon conditions make this a suitable month for work trips and city exploration.
November: Cooler weather returns to Dehradun, while Mumbai generally experiences more comfortable conditions.
December: Holiday demand may increase. Compare schedules and fares before confirming an online flight ticket booking.
Check whether the selected itinerary is non-stop or connecting before completing the booking. The flight details will show the total journey time and any transit point.
At Jolly Grant Airport, complete baggage drop and security before proceeding to the departure gate. Air India flights in Mumbai operate at Terminal 1, where arriving passengers can follow the signs for baggage reclaim, ground transport or onward connections.
Keep the boarding pass and a valid photo identity document available throughout the airport journey.
The best time to fly from Dehradun to Mumbai depends on the operating schedule, road conditions and plans after arrival.
Consideration | Morning Flights | Afternoon or Evening Flights |
|---|---|---|
Availability | No early-morning departure is currently listed | Current listed departures operate in the afternoon |
Dehradun Airport Journey | May suit travellers staying closer to the airport when available | Allows time to travel from Dehradun or nearby towns |
Mumbai Arrival | Provides more daytime for local travel | May coincide with busier evening road traffic |
Monsoon Travel | Earlier travel may help avoid some later weather disruption | Rain and congestion can lengthen airport transfers |
Business Plans | Useful for daytime appointments when available | Better suited to next-day meetings or evening plans |
Current Schedule | Check the live booking page | First listed flight at 14:55 and last at 15:40 |
Travellers searching for morning flights from Dehradun to Mumbai should check the current booking calendar, as timings may change by date.
Follow these steps to book a Dehradun Mumbai flight online:
Visit the Air India website or open our mobile app.
Enter Dehradun or DED as the departure point and Mumbai or BOM as the destination.
Select a one-way, round-trip or multicity journey.
Add the travel date and number of passengers.
Compare the available flights and choose a suitable itinerary.
Enter the passenger details as shown on the identification document.
Select available seats or additional services, where required.
Review the fare conditions and complete the payment.
Check the registered email address or mobile number for confirmation.
During an Air India Dehradun to Mumbai booking, review whether the selected service is non-stop or connecting before proceeding with payment.
Use our Flight Status page to review the latest departure and arrival information. Search using the flight number, PNR or route details.
To check the Dehradun to Mumbai flight status:
Open Flight Status under Book and Manage.
Select the preferred search method.
Enter the flight information and travel date.
Select Get Flight Status.
To view the Air India flight status for Dehradun Mumbai travel by route, enter Dehradun as the departure point and Mumbai as the destination. Flight-status information is available for two days before and two days after the current date.
For the flight schedule, select the route and intended travel date to view the services operating that day.
Air India web check-in for Dehradun Mumbai flights opens 48 hours and closes 60 minutes before domestic departure.
Complete the Dehradun Mumbai flight check-in through these steps:
Open the Check-in page on our website or app.
Enter the PNR or e-ticket number and passenger surname.
Select the passengers checking in.
Choose an available seat.
Add any applicable services and complete the process.
Save or download the boarding pass.
Passengers carrying checked baggage must visit the designated baggage-drop counter at Dehradun Airport.
After completing Air India check-in for Dehradun Airport, keep the boarding pass and an accepted photo identity document ready for entry. Passengers with checked baggage should complete baggage drop before moving to security. Cabin baggage, electronic devices and personal belongings will be screened before access to the departure area. Arrive with sufficient time to complete these formalities, particularly during weekends, holidays and the monsoon season.
For a Dehradun to Mumbai flight with Air India, please carry one of the below-mentioned identity proofs:
Voter ID card
Aadhaar card
PAN card
Driver’s licence
Government-issued student identity card
Disability ID card
Pension card/pension documents with a photograph
Passport
Note: Infants and minors do not need to carry any proof of identity when travelling with parents or guardians. Unaccompanied minors must carry any one of the proofs of identity documents listed above.
There is assistance available for passengers with reduced mobility, senior citizens, unaccompanied minors and travellers with specific medical requirements. Add the required service while you book your flights or contact us before departure. Special assistance on Air India domestic flights may require advance notice. This is particularly for wheelchairs, mobility equipment or medical devices.
Student Offers and Benefits on air ticket booking:
Students (Between 12-30 years): Students aged between 12 and 30 years and enrolled full-time in a government-recognised educational board, university, or institute are eligible for Air India’s Student Concession
Infants (Below 2 Years): Infants must travel accompanied by an adult. A birth certificate or immunisation record serves as proof of age. Infant flight ticket fares are applicable, and a separate seat is not allocated unless a child fare ticket is purchased.
Do children need different ID requirements?
Yes, identification rules vary by age group. Infants require proof of age, such as a birth certificate, while minors (2–12 years) need a school ID card or Aadhaar card. Ensure the name matches the ticket to avoid boarding delays.
Children (2–12 Years): Must travel with an accompanying adult or be booked under Air India’s Unaccompanied Minor (UMNR) service if travelling alone.
A school ID card or Aadhaar card is accepted as identification.
Unaccompanied minors aged 5–12 years can travel only after prior booking of UMNR services through Air India’s website or customer care.
Senior citizens can present any government-issued ID, such as a Pension Card, Aadhaar, or Voter ID. If availing senior citizen concessions, the same ID used during booking must be presented during check-in.
Senior Citizens (60 Years and Above): Passengers aged 60 and above are eligible for senior citizen fares on domestic routes.
A government-issued photo ID (Aadhaar, Voter ID, or Passport) must be presented at check-in to validate the concession.
Air India provides additional services such as priority boarding, wheelchair assistance, and dedicated check-in counters at major airports.
Priority Check-in: Eligible passengers can access priority check-in counters at major domestic departure and arrival airports, depending on airport infrastructure.
Wheelchair Assistance: Can be pre-booked online or requested at the airport at least one hour before departure.
Boarding Help: Priority boarding and staff escorts are provided when required.
Dehradun to Mumbai flights depart from Jolly Grant Airport and arrive at Chhatrapati Shivaji Maharaj International Airport. Both airports provide taxi and car-rental access, while Mumbai offers additional public transport connections.
Category | Dehradun Airport (DED) | Mumbai Airport (BOM) |
|---|---|---|
Full name | ||
IATA code | DED | BOM |
Location | It is situated about 25 kilometers southeast of Dehradun city center | Situated in Sahar Village in Andheri East, the airport is easily accessible from all parts of the city. |
Departure/ arrival terminal | Terminal 1 (departure) | Terminal 1 (arrival) |
Transportation | Taxi / cab; App-based ride-sharing services; Private car rentals; Airport shuttles by hotels; Autorickshaws | Taxi/cab; App-based ride-sharing services; Private car rentals; BEST public buses; Airport metro |
Facilities | Wi-Fi services; Smoking lounge; Local transport connectivity; Lost and found; Wheelchair assistance; Airport medical services | Wi-Fi services; Lounge; Baby care rooms; Smoking lounges; Local transport connectivity; Transit passenger service; Lost and found; Buggy service; Wheelchair assistance; Airport medical services; Multi-faith room; Foreign exchange counters |
Air India flights depart from the passenger terminal at Jolly Grant Airport. Airport services include check-in, baggage handling, medical assistance and ground transport. Official airport information lists prepaid taxis, rental cars and bus services among the available transport options. First-aid support and an ATM are also available at the airport. Check the flight information screens after entering the terminal for the latest counter and boarding-gate details.
Air India domestic flights operate from Terminal 1 at Mumbai Airport. Our domestic check-in counters are located at Aisle B, while passenger entry is available through Gates 2 and 3. After arrival, follow the signs for baggage reclaim and ground transport. Taxis, app-based cabs, rental cars, buses and metro connections provide access to different parts of Mumbai.
Book directly on our website or mobile app to compare current schedules, non-stop options, fares and booking conditions. Once the booking is confirmed, use Manage Booking to access eligible services such as seat selection, itinerary updates and online check-in. Booking directly also provides a single place to review the baggage allowance and latest travel information.
The Dehradun to Mumbai route links Uttarakhand with one of our major domestic and international gateways. Travellers can select from the available non-stop and connecting services shown for their chosen date. Mumbai provides onward Air India connectivity to destinations across India and overseas. Flight frequency and aircraft deployment may change according to operational requirements.
Air India lists up to 11 direct flights from Dehradun to Mumbai, although the number operating may vary by date. A non-stop service takes approximately 2 hours and 35 minutes. When comparing Dehradun to Mumbai non-stop flights, review the itinerary label carefully because the booking results may also include connecting options.
The aircraft operating between Dehradun and Mumbai may differ by flight and travel date. Narrow-body aircraft are commonly used for domestic journeys, but a specific type should not be assumed before booking. The aircraft and seating information shown against the selected flight is subject to operational changes.
At Air India, we want to ensure that you have a wonderful inflight experience throughout your travels.
Complimentary meals: Air India provides complimentary meals to all its passengers taking domestic flights. We have choices in meals to cater to a wide range of dietary and cultural needs.
Inflight magazine: Air India’s newly launched inflight magazine, namaste.ai, offers a glimpse of the world's favourite travel destinations, culture, showbiz, and what's new in Air India.
Air India baggage allowance for Dehradun Mumbai flights depends on the fare family and travel class selected. The applicable cabin and checked-in baggage entitlement is displayed while booking and on the confirmed ticket. Review the Dehradun to Mumbai baggage policy before packing. Additional charges may apply when baggage exceeds the permitted weight, dimensions or number of pieces.
Seat Class | Cabin Baggage | Checked Baggage |
|---|---|---|
Value | 7 kg (15.4 lb) | 15 kg (33 lb) |
Classic | 7 kg (15.4 lb) | 20 kg (44 lb) |
Flex | 7 kg (15.4 lb) | 25 kg (55.1 lb) |
Seat Class | Cabin Baggage | Checked Baggage |
|---|---|---|
Classic | 7 kg (15.4 lb) | 15 kg (33 lb) |
Flex | 7 kg (15.4 lb) | 25 kg (55.1 lb) |
Seat Class | Cabin Baggage | Checked Baggage |
|---|---|---|
First | 10 kg (22 lb) | 40 kg (88.1 lb) |
Seat Class | Cabin Baggage | Checked Baggage |
|---|---|---|
Classic | 10 kg (22 lb) | 25 kg (55.1 lb) |
Flex | 10 kg (22 lb) | 40 kg (88.1 lb) |
Note: The weight limit for Checked Baggage varies based on the travel class and route
At Dehradun Airport, our teams assist with check-in, baggage acceptance, boarding and eligible special-service requests. At Mumbai Terminal 1, passengers can access baggage reclaim, onward-transfer assistance and ground transport after arrival. Travellers with onward Air India flights should follow the relevant transfer signs or approach our airport team for guidance.
Onboard amenities depend on the aircraft, cabin and departure time. Depending on the operating service, these may include complimentary meals or refreshments, comfortable seating and selected reading or entertainment options. Review the flight and cabin details displayed during booking for information relevant to the chosen service.
Frequent flyers on the Dehradun to Mumbai flight can enhance their journeys through Air India’s Maharaja Club, a frequent flyer programme that offers unparalleled privileges and exclusive benefits. Members earn and redeem Maharaja Points on every flight, with added perks for direct bookings through the Air India website or app.
Red: Entry-level with reward points and early offers.
Silver: Faster point accrual and priority check-in.
Gold: Lounge access and extra baggage allowance.
Platinum: Cabin upgrades, dedicated support, and elite recognition.
Earn 6–10 Maharaja Points per ₹100 spent, plus two bonus points for direct bookings. Points can be redeemed for flight tickets, upgrades, or partner services, and never expire for active members.
Priority check-in and boarding at Dehradun to Mumbai.
Extra baggage allowance.
Access to over 1,000 lounges worldwide.
Family point pooling and upgrade vouchers
Jolly Grant Airport lies outside central Dehradun and can be reached by prepaid taxi, rental car, private vehicle or bus service. Keep additional travel time when starting from Dehradun, Rishikesh or nearby hill areas. Road conditions may change during heavy rain, weekends and pilgrimage periods.
Before leaving:
Check the expected journey time.
Confirm that the vehicle is heading to Jolly Grant Airport.
Complete online check-in in advance, where eligible.
Keep the flight ticket and identification document accessible.
Mumbai, famously known as the city that never sleeps, encapsulates a myriad of emotions and experiences. Experience its diverse culture, vibrant streets, and iconic landmarks for a memorable journey.
Mumbai enjoys a moderate climate throughout the year, with delightful weather from November to February. Due to its proximity to the sea, the city experiences moderate to high humidity, varying by season. During summers, especially between March to May, the weather is humid. While monsoons bring much-needed relief to the city, traveller discretion is needed when planning trips during those months.
Monuments: Mumbai might be a modern metropolis, but its monuments still are reminiscent of its old heritage and craftsmanship. An influence of architecture from across the globe is seen in monuments like Chhatrapati Shivaji Maharaj Terminus (CST), Gateway of India and Global Vipassana Pagoda.
City attractions: Mumbai is a city of arts and performances. The city offers a plethora of city attractions like the Royal Opera House, Film City, Jehangir Art Gallery, Nita Mukesh Ambani Cultural Centre, promenades at Marine Drive, Juhu Beach, and Worli Sea Face, and the carved wonders of Elephanta Caves and Kanheri Caves.
Shopping: Mumbai is the business and entertainment capital of India, making it the city that raises the benchmark for lifestyle aspiration very high. This is reflected in the abundance of shopping options, from some of the most luxurious brands in the world to local curios, Mumbai has it all. Find some of the top international and local luxury brands at High Street Phoenix, Palladium, Jio World Drive, and Jio World Plaza and local luxury stores. Meanwhile, Colaba Causeway, Hill Road in Bandra, Crawford Market, and Chor Bazaar present multiple options for bargain hunters.
Culinary treats: Thanks to the various cultural influences that make Mumbai a truly global city, the same is represented in the choice of food one could avail in the city. The city hosts some of the best heritage restaurants like Britannia & Co, Leopold Café, Café Mondegar, and Bademiya which are visited by travellers from all over the world. For a more refined dining experience, visit one of the many fine-dine restaurants like KOKO, Masque, Wasabi by Morimoto, The Taj Palace, Indian Accent, and many more.
Mumbai provides access to coastal towns, hill stations, heritage sites and business centres across Maharashtra.
Thane: Known for its lakes and urban attractions, Thane lies within the wider Mumbai Metropolitan Region.
Navi Mumbai: Navi Mumbai offers planned commercial districts, waterfront areas and access to destinations along the Mumbai-Pune corridor.
Lonavala: Lonavala is a popular hill destination known for monsoon scenery, viewpoints and short weekend stays.
Khandala: Located close to Lonavala, Khandala offers green valleys, walking routes and seasonal waterfalls.
Matheran: This vehicle-restricted hill station is known for forest trails, viewpoints and heritage-style stays.
Alibaug: Alibaug offers beaches, coastal forts and resorts and can be reached by road or ferry connections from Mumbai.
Nashik: Nashik is known for temples, vineyards and its role as a commercial and pilgrimage centre.
Pune: Pune combines business districts, educational institutions, heritage sites and a growing culinary scene.
Malshej Ghat: Malshej Ghat is a scenic road-trip destination known for mountain landscapes, waterfalls and monsoon views.
Mahabaleshwar: Mahabaleshwar is a hill destination known for viewpoints, forested routes and strawberry farms.
Mumbai caters to a broad spectrum of travellers with an array of accommodation options. Whether you prefer luxury hotels with world-class amenities or business hotels closer to the airport, Mumbai offers a wide range of stay options. Travellers can find perfect places in Mumbai where they can relax and unwind.
Luxury stays
The Taj Mahal Palace: An iconic hotel, known for magnificent architecture, luxurious accommodations, exquisite dining, and Indian hospitality.
The Oberoi Mumbai: Overlooking the Arabian Sea and Marine Drive, this luxury hotel is thoughtfully designed keeping in mind a traveller’s need for comfortable rooms, world-class amenities, and multiple dining options.
The St. Regis Mumbai: Located in the heart of South Mumbai, this 5-star hotel overlooks the famous Mahalaxmi Race Course. It offers guests opulent rooms, exceptional service, bespoke amenities, and multiple dining options to make their stay comfortable.
Upscale/ full-service stays
The Taj Santacruz: An upscale hotel located near Mumbai's Santacruz domestic airport, it stands out for its contemporary elegance, providing luxurious accommodations, diverse fine dining options, modern amenities, and Indian hospitality.
ITC Grand Central: Centrally located in Mumbai, this hotel provides a luxurious stay, an eclectic spread of restaurants to choose from, and convenient access to major business districts.
Book a Dehradun Mumbai flight on the Air India website or mobile app to compare current departures, non-stop services, cabins and fares. Before completing the flight ticket booking, review the journey duration, fare conditions and baggage allowance. Once confirmed, manage the itinerary, complete online check-in and follow the latest flight updates through our digital services.
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Air India operates multiple flights (*daily frequency varies) from Dehradun to Mumbai every day.
There are multiple flight options on the Dehradun to Mumbai route. You can check the final schedule at any time and make the booking as per your convenience.
Once you have booked tickets and the payment is made, tickets are instantly confirmed.
Under a single group reservation, you can book up to nine passengers, including adults and children. Infants can travel with adults under the same booking. This number may vary for business or first-class bookings owing to distinct seating arrangements on the aircraft. To make a bulk booking for 10 or more passengers please send an email to groupbooking@airindia.com
A piece of baggage is officially considered 'lost' when we can't track it within 21 days from the report filing date. In such cases, you can file a claim request including detailed documentation of the following:
You can book flights up to 361 days in advance. Domestic flights can be booked anytime until two hours before scheduled departure.
Yes, you can check and book multiple tickets on the website. A maximum of nine tickets can be booked under a single PNR
Yes, there is a direct flight (*daily frequency varies) from Dehradun to Mumbai every day.
At Mumbai airport, you will find multiple cab options to choose from, including local prepaid taxis and app-based cab services. You can also find car rental options at the airport.
Fares are dynamic and vary based on seasonality, demand, and booking lead time. We recommend checking the official website for real-time fares.
💡 Booking in advance is generally more cost-effective. While booking is allowed up to 2 hours before departure, we recommend booking several weeks in advance to secure better fares.
🛫 You should arrive at least 2 hours before departure. Web check-in opens 48 hours prior to departure and is recommended to ensure a smooth airport experience.
🕒 Counters for domestic flights close 60 minutes before departure. For international connections, counters close 75 minutes before departure.
🎫 You can book via the official Air India website by entering your origin, destination, and travel dates. Once you select your preferred flight and enter passenger details, proceed to secure payment to receive your confirmed ticket via email.
🆔 You must carry a valid physical copy of any one of the following documents:
Yes. Complimentary meals or snacks are provided on Air India domestic flights, depending on the time of day.
Active promo codes can be found in the ‘Offers’ section of the Air India website or app. Please review these before making your payment.
✅ Yes. Travel insurance is recommended to cover unforeseen events such as flight cancellations, baggage delays, or medical issues.
Carriage is subject to availability and captain’s approval. You must contact Customer Support or a City Booking Office after your ticket is confirmed to reserve space. Valid vaccination and health certificates are required.
Wi-Fi is available on select flights operated by A350 and B787 aircraft. Most aircraft are equipped with USB charging ports. Please check availability for your specific flight via Manage Booking.
You may carry one cabin bag and one small personal item, such as a laptop bag or handbag. Any additional items will need to be checked in as per our policy.
Excess baggage charges vary by route. On domestic flights, fees are applied per additional kilo, while international sectors follow sector-based slabs. You can view the exact charges in the baggage section when reviewing your booking. Please note that airport rates are usually higher than online pre-booking.
Infants without a separate seat are allowed 10 kg of checked baggage across all cabins. In the cabin, you may carry baby food, feeding bottles, and a small bag of essentials, subject to security regulations.
Yes. You may bring one collapsible stroller, carrycot, or infant car seat per infant. Strollers can often be used up to the aircraft door, depending on airport procedures. Car seats may be checked in or used onboard if the child has a purchased seat and the seat meets safety requirements.
Currently, Air India follows the DGCA-mandated 24-hour rule. If you book your ticket at least seven days before travel, you can modify or cancel it within 24 hours without any airline cancellation charges. A 48-hour look-in period has been proposed by DGCA but is not yet in effect.
If your flight is cancelled by Air India, you may choose a full refund or be rebooked on another flight without any additional charges. 💸
🏦 Refunds for direct bookings are processed within seven working days. Tickets purchased via a travel agent are refunded within 30 working days. Banks may take extra time to reflect the credit.
💳 Yes, you can reschedule your flight by paying a rebooking fee along with any fare difference. Charges vary by fare type and route. Changes can be made via our website, app, or customer support.
🌨️ Yes. Compensation does not apply for delays caused by factors beyond the airline’s control, such as weather, airport restrictions, security issues, or air-traffic congestion. However, basic assistance like meal vouchers or rebooking options will still be provided as per DGCA guidelines.
📝 Special meals can be requested via “Manage Booking,” Customer Service, or your travel agent. Requests should be made at least 24 hours before departure. Options include vegetarian, Jain, vegan, child, and certain dietary meals. Availability may vary by route, so early requests are recommended.
✅ Yes. Personal wheelchairs are allowed free of charge. Manual wheelchairs can usually be used up to boarding and are checked in for the flight. Battery-operated wheelchairs require advance notice and a completed form, as handling depends on the battery type for safety.
Passengers with reduced mobility are typically offered aisle seats. For safety, emergency-exit rows are not assigned. Informing us in advance helps secure a seat that meets your needs, including if you are travelling with a caregiver.
🔒 Yes, you can book a ticket for another person using secure payment methods like credit or debit cards. However, if the cardholder is not travelling with the passenger, specific documents are required for fraud prevention. The passenger must carry a photocopy of the credit or debit card used. This copy must be signed by the cardholder and prominently show only the first four and last four digits of the card number. An authorisation letter from the cardholder is also mandatory.
✔️ Seat selection is available across all cabins. In Economy Class, preferred seat selection is possible on most routes (excluding codeshare flights).
💳 Yes, charges apply for preferred seats. You can purchase a seat of your choice up to 4 hours before departure.
🛡️ Yes, we welcome children travelling alone. Children aged 5 to 12 years are classified as Unaccompanied Minors (UMNR) and must be booked under this category. Young passengers aged 12 to 18 years can also travel alone, and we can treat them as unaccompanied minors upon request.
They require a valid photo ID (or passport for international travel), their birth certificate, and a duly filled Unaccompanied Minor form. Please ensure the parent or guardian provides 4 copies of this form at the airport counter on the day of departure. 📝
Expectant mothers may travel up to the 32nd week of an uncomplicated pregnancy. Travel between the 32nd and 35th weeks, or in cases of complications, requires a medical certificate and a completed MEDIF form. Travel is generally not permitted after the 35th week for safety reasons.
Maharaja Club is our frequent flyer programme. Upon enrolling as a member, you earn points on every flight, which can be redeemed for award tickets, cabin upgrades, and other exclusive benefits.
You can view our full Passenger Charter on our official website, which details your rights regarding delays, cancellations, and denied boarding.
Please submit your feedback or grievance through the Customer Support Portal on our website. This ensures your query is routed to the correct department immediately.
🕐 We aim to acknowledge and address queries submitted through our portal within 24 hours.
You can check the real-time status of your flight by entering your flight number or route on the 'Flight Status' tab of our website or mobile app.
🛠️ Air India operates narrow-body aircraft for short-haul routes and wide-body aircraft, including the Boeing 777, 787, and Airbus A350, for long-haul international flights.
🇮🇳 Yes, DigiYatra is available at select airports in India for domestic flights, allowing for a seamless, paperless entry using facial recognition technology. 🇮🇳
📞 If you miss your flight, a 'No-Show' fee will apply. Please contact our airport staff or call centre immediately to discuss your options for rescheduling or refunds, subject to your fare rules.
🧾 You can register and download your GST invoice through our dedicated GST portal (gst.airindia.com) using your PNR and other booking details.
Sports equipment like cricket kits and golf bags can be carried as part of your checked baggage allowance; however, handling fees may apply. Musical instruments like guitars can be carried in the cabin if an extra seat is booked for them, or checked in as special baggage if they are properly packed.
💰 You can get discount of up to ₹1,000 for flight booking made on the Air India app and website, T&C applied.
💸 Yes AISAVER code can be applied on both international or domestic flight booking. You can save up to ₹1,000 on flight ticket booking when you pay with UPI.
🏷️ We offer competitive fares on this popular route. You may find specific discounts for advance purchases, student concessions, or armed forces personnel on our website. We recommend booking early to secure the best price.