Tips for First-Time Flyers

First-time Traveller

Flying for the first time? Feeling nervous or overwhelmed? If the answer is yes, don’t worry. Air India promises to make it a memorable and happy experience. Just go through the list below, and we will do the rest.

  • Reach the airport on time, considering factors like traffic congestion and weather forecast.  
  • Carry all the necessary documents, such as airline tickets, valid photo IDs, and any other relevant concessionary fare IDs that you must present at our check-in counters.  
  • Tag all your bags correctly so it is easier to identify them. For more information about weight you can carry, what you cannot carry onboard and our baggage policies, click here.
  • Our check-in counters open 120 minutes before and close 60 minutes before departure. 
  • Ensure you know the correct airport and terminal from where your flight will take off or arrive.  
  • For visa requirements and transit information while travelling through multiple airports, click here.
  • If you require further assistance, please feel free to approach our on ground and in-flight staff. We are always available and ready to help you.
  • Download our app and manage your travel on the go. From booking seats to generating boarding passes, we're with you every step of the way
  • Ensure that the name printed on your e-ticket is in accordance with your passport/ID. You can verify the guidelines for correct and full names in booking here.