CUSTOMS AND IMMIGRATION DURING TRANSIT

Customs, Immigration, and Baggage Transfer during Travel through Multiple Airports

Do you need clarification about the Visa requirements and baggage transfer process across cities you travel to? You can find all the relevant information below.

International to domestic travel with a layover at an intermediate domestic airport 

Example journey: Delhi to Sydney with a layover in Melbourne

Cities involved and terms used

  • Departure city: Delhi
  • First city of arrival/ layover city/ intermediate city: Melbourne
  • Final arrival city: Sydney

Please note that the above example journey is used for the below-mentioned guide to customs, immigration checks, and baggage transfers.

Customs and immigration check

  • You must complete the customs and immigration checks in the first city of arrival, i.e., Melbourne.
  • Please conduct these checks before you take your onward domestic flight. 

Baggage transfer

To help you navigate the baggage transfer process, we've broken it down into steps:

  • Departure city: Drop your check-in baggage at the check-in counter in Delhi.
  • First city of arrival/layover city/intermediate city: You must claim your baggage on arrival from the designated carousel in Melbourne.
  • Onward domestic journey:
    A. If you don’t have your onward flight with us
    Head to the check-in counter of the flight with which you have your onward domestic travel. Here, complete your check-in formalities and deposit your check-in baggage.
    B. If you have your onward flight with us
    Head to our check-in counter, complete the check-in formalities and deposit your check-in baggage.
  • Arrival city: Please collect your baggage from the designated carousel in Sydney’s final town.

Domestic to international travel with a layover at an intermediate domestic airport 

Example journey: Sydney to Delhi with a layover in Melbourne

Cities involved and terms used

  • Departure city: Sydney
  • First city of arrival/ layover city/ intermediate city: Melbourne
  • Final arrival city: Delhi

Please note that the above example journey is used for the below-mentioned guide to customs, immigration checks, and baggage transfers.

Customs and immigration check

You will have to complete the customs and immigration checks in the intermediate or layover city, I.e., Melbourne.

Baggage transfer

To help you navigate the baggage transfer process, we've broken it down into steps:

  • Departure city: Drop off your check-in baggage at the check-in counter, i.e., in Sydney.
  • First city of arrival/layover city/intermediate city: You won't need to collect your check-in baggage in Melbourne. We'll transfer your luggage for you directly to your next flight.
  • Onward domestic journey: You'll need to go to our check-in counter to complete the check-in formalities for your onward journey.
  • Arrival city: Collect your baggage from the designated carousel at the final arrival city, i.e. Delhi.

International to domestic travel with a layover at an airport in India

Example journey: Abu Dhabi to Chandigarh with a layover in Delhi

Cities involved and terms used

  • Departure city: Abu Dhabi
  • First city of arrival/ layover city/ intermediate city: Delhi
  • Final arrival city: Chandigarh

Please note that the above example journey is used for the below-mentioned guide to customs, immigration checks, and baggage transfers.

Customs and immigration check

  • You must complete the customs and immigration checks in the first city of arrival, i.e., Delhi.
  • Please complete these checks before you take your onward domestic flight.

Baggage transfer

To help you with your baggage transfer process, we've broken it down into steps:

  • Departure city: Drop your check-in baggage at the check-in counter in Delhi.
  • The first city of arrival/layover city/intermediate city: You must claim your baggage on arrival from the designated carousel at the layover city, i.e., Delhi.
  • Onward domestic journey
    a. If you have a single e-ticket for the whole journey
    Head to our check-in counter. Here, complete the check-in formalities and deposit your check-in baggage.
    b. If you don't have a single e-ticket for the whole journey
    Head to our check-in counter. Here, complete the check-in formalities and deposit your check-in baggage.
  • Arrival city: Please collect your baggage from the designated carousel at the final arrival city, i.e., in Chandigarh.

Domestic to international travel with a layover at an Indian airport

Example journey: Chandigarh to Abu Dhabi with a layover in Delhi

Cities involved and terms used

  • Departure city: Chandigarh
  • First city of arrival/ layover city/ intermediate city: Delhi
  • Final arrival city: Abu Dhabi

Please note that the above example journey is used for the below-mentioned guide to customs, immigration checks, and baggage transfers.

Customs and immigration check

  • You will have to complete the customs and immigration checks in the intermediate or layover city, i.e., Delhi.

Baggage transfer

To help you understand the baggage transfer process, we've broken it down into steps:

  • Departure city: Drop off your baggage at our check-in counter in Chandigarh. 
  • First city of arrival/layover city/intermediate city: If you have a single e-ticket for your entire trip, you won't need to collect your check-in baggage in Delhi. We'll transfer your luggage for you directly for your next flight.
  • Onward domestic journey: You'll need to go to our check-in counter to complete the check-in formalities for your onward journey.
  • Arrival city: Collect your baggage from the designated carousel at the final arrival city, i.e., Abu Dhabi.

International to international travel with a layover in India

Example journey: Japan to San Francisco with a layover in Mumbai

Cities involved and terms used-

  • Departure city: Japan
  • First city of arrival/ layover city/ intermediate city: Mumbai
  • Final arrival city: San Francisco

Please note that the above example journey is used for the below-mentioned guide to customs, immigration checks, and baggage transfers.

Hold a single e-ticket

Please read the customs and baggage transfer guidelines if your journey is with us. 

Boarding passes and transfers
  • You will be issued boarding cards for your entire trip at the departure city, I.e., in Japan.
  • You will be directly transferred to the transit area for the next segment of your flight without having to leave the layover airport. There are signages available at the airport for you to follow. Moreover, our ground staff will be available to guide you at every step. 
Baggage transfer
  • Your bags will be tagged up to the destination city. You will not have to collect your bag at the layover city, i.e., Mumbai.
  • You can collect your bag from the designated carousel in the destination city, i.e. San Francisco.

Different e-tickets for each segment

Please read through the customs and baggage transfer guidelines if you have a different e-ticket for each segment of your journey

Boarding passes and transfers
  • A different boarding pass will be issued for each segment of your journey.
    a. Boarding passes for the first leg of your journey will be issued in Japan.
    b. On arrival at Mumbai, you must collect the boarding pass for the next leg of your journey.
  • You will not be allowed to head to the transit area directly. 
Baggage transfer
  • Your baggage will not be tagged up till the destination. You must collect your baggage at each arrival city, i.e., you will have to collect your check-in bag first in Mumbai and then again in San Francisco. 

International to international travel with a layover in another international city

Example journey: Japan to San Francisco with a layover in Dubai

Cities involved and terms used

  • Departure city: Japan
  • First city of arrival/ layover city/ intermediate city: Dubai
  • Final arrival city: San Francisco

Please note that the above example journey is used for the below-mentioned guide to customs, immigration checks, and baggage transfers.

Hold a single e-ticket 

Please read the customs and baggage transfer guidelines if your journey is with us.

Boarding passes and transfers
  • You will be issued boarding cards for your entire trip at the departure city, I.e., in Japan.
  • You will be directly transferred to the transit area for the next segment of your flight without having to leave the layover airport. There is signage available at the airport for you to follow. Moreover, our ground staff will be available to guide you at every step.
Baggage transfer
  • Your bags will be tagged up to the destination city. You will not have to collect your bag in the layover city, i.e., Dubai.
  • You can collect your bag from the designated carousel at the destination city, i.e., in San Francisco.

Different e-tickets for each segment

Please read through the customs and baggage transfer guidelines if you have a different e-ticket for each segment of your journey

Boarding passes and transfers
  • A different boarding pass will be issued for each segment of your journey.
    a. Boarding passes for the first leg of your journey will be issued in Japan.
    b. On arrival in Dubai, you must collect the boarding pass for the next leg of your journey.
  • You will not be allowed to head to the transit area directly. 
Baggage transfer
  • Your baggage will not be tagged up till the destination. You will have to collect your baggage at each arrival city, i.e., you will have to collect your check-in bag first in Dubai and then again in San Francisco.