Domestic Check-in

Our Domestic Check-in Procedures 

We provide a range of facilities to make your travel easy and comfortable as part of our domestic check-in services. Whether you need help with web check-in or checking in at the airport, our dedicated staff are always there to help. 

Web check-in 

Check in online, select your seat and print the boarding pass from the comfort of your home or office. If you have baggage to deposit, we recommend reporting promptly before the check-in closure at airports. 

Kiosk check-in 

Self-service check-in kiosks are available at some airports to enable self-check-in and obtain a boarding pass. This facility is currently available only for domestic flights. If you have baggage to deposit, please get in touch with our respective agent at the airport before check-in closure at the airport.  

City check-in 

City booking offices in select metro cities offer city check-in facilities to passengers holding confirmed bookings and travelling with hand baggage only. 

We have also introduced a city check-in facility/baggage drop at some Airport Metro Express Line locations in Delhi. 

Mobile check-in 

You can download the Air India app from the App Store (iPhone) or Google Play (Android), check in for your flight (domestic and international) and choose the preferred seat. Please note that mobile check-in is not permitted on codeshare flights. You can collect your boarding pass from our check-in counters at the airport. 

Check-in counter closure timing at Indian airports 

For domestic flights, the check-in counters close 60 minutes before the flight departure. Counters for flights (both domestic and international) operating from the international terminal close 60 minutes before departure of the flight. Boarding gates will close 20 minutes before the scheduled time of departure.  

Upgrade at the airport 

If you want to upgrade your flight, opt for our ‘Get Upfront Offer’. You can enjoy a luxurious and premium Air India flying experience at the best price. 

Learn more