Claim Missing Points

Claim Flying Returns Points

Missed updating your Flying Returns points after a recent flight? Use our Claim Points option to record your points, available to both enrolled and non-enrolled members of our loyalty programme.

What you need to do:

  • Click ‘Claim Points' below to submit your journey details for unrecorded flights.
  • Claims must be submitted within 180 days (six months) for Star Alliance or codeshare flights, and 365 days (12 months) for Air India. 
  • Points can be claimed up to 7 days after the travel date.
  • If not enrolled, complete the Sign-Up process before submitting a claim.
  • If not enrolled, complete the Sign-Up process before submitting a claim.