Claim Missing Points

Claim Flying Returns Points

Missed updating your Flying Returns points after a recent flight? Use our Claim Points option to record points for past flights on Air India and Star Alliance airlines.

What you need to do:

  • Click ‘Claim Points' below to submit your journey details for completed flights.
  • Points can be claimed only 7 days after the travel date.
  • Claims must be submitted within 180 days (6 months) for Star Alliance flights and 365 days (12 months) for Air India flights.
  • Points can be claimed for Star Alliance airlines only if you are a member of the Flying Returns programme on the date of travel. 
  • If you have not yet enrolled for the Flying Returns programme, complete the Sign-Up process before submitting a claim.