Self-Service Re-accommodation
Self-Service Re-accommodation is a service that allows you to rebook your flight if your travel gets disrupted..
Self-Service Re-accommodation is a service that allows you to rebook your flight if your travel gets disrupted..
You are eligible if:
You are ineligible if:
If your flight is disrupted, a link will be sent to your registered email with a pre-booking for the next available flight.
Enter the exact details (PNR and last name) as your original ticket and you will receive details of the disrupted flight and the new itinerary. You will also be able to choose a flight of your choice, if the one picked for you does not suit your needs.
You will receive the link if the disrupted flight is between 6 hours prior to the departure time and up to 14 days of travel .
No, this is a free service.
An updated itinerary receipt will be sent to your email after the rebooking process is complete.
No, this facility can only be used once.